Support Manager - Urgent and Emergency Care
Northern Care Alliance NHS Foundation Trust
Salford, M6 8HDView on map(opens Google Maps in a new tab)
Salary
£32,073 to £39,043
Contract
Permanent
Hours
Not specified
Closing date
27 October 2026
8 days leftJob description
'This is an exciting opportunity to work as part of the Urgent and emergency care operational management teams. You will provide day-to-day management...
- Line manage and support a team of secretaries, typists, and administrative staff within the UEC admin teams.
- Oversee staff rotas, including management of annual leave, sickness absence, and cover arrangements to maintain service continuity.
- Conduct appraisals and performance reviews, supporting staff development and wellbeing.
- Ensure clear communication, role clarity, and adherence to Trust policies and procedures.
- Maintain oversight of key deliverables such as typing turnaround times, letter sign off and investigation log management.
- Support with tracking and monitoring KPI's
- Identify risks or delays in administrative processes.
- Participate in service planning and development of administrative systems supporting patient care.
- Assist in the investigation of complaints/PALS.
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading.
You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Skills
Essential
- Ability to lead and work as a team member with professional and managerial colleagues
- Evidence of good influencing and negotiating skills.
- IT skills - use desktop computer and confident with excel
Desirable: - Understanding of the NHS, its infrastructure and partner healthcare organisations.
Qualifications
Essential: - Degree level or equivalent experience
Desirable: - Business administration qualification, eg, NVQ 3, or equivalent experience
Knowledge & Experience
Essential: - Substantial experience of working within an acute trust provider; - Detailed knowledge and experience of national KPIs around UEC
Desirable: - Experience of working in operational management in the public sector; - Knowledge of PRINCE principles
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
13 October 2026
Last checked
15 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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