SPHT Team Attached Administrator
Midlands Partnership NHS Foundation Trust
Stoke on Trent, ST3 4QX
Salary
£25,760 to £27,476
Contract
Permanent
Hours
Not specified
Closing date
4 September 2026
4 days left
Job description
This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdr...
The main duties for this role include:-
- Act as the first point of contact for service users, providing friendly and professional assistance by phone and in person.
- Manage appointments and maintain accurate patient records using the RIO NHS clinical system.
- Ensure compliance with information governance policies while delivering outstanding customer care.
- Keep our busy office running efficiently with your exceptional organizational and communication skills.
This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System:
- Midlands Partnership University NHS Foundation Trust.
- North Staffordshire Combined Healthcare NHS Trust.
- University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service.
- Staffordshire and Stoke-on-Trent Integrated Care Board.
Essential criteria for this role include:-
- Strong IT skills and attention to detail.
- Experience with the RIO NHS system.
- Customer service skills.
- A commitment to high-quality service and a passion for helping people.
- Ability to thrive in a fast-paced environment with competing priorities.
For further information on the Job Description, main responsibilities and Person Specification to ensure you have the relevant skills for the post, please see the attached documents.
Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.
We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.
We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.
We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.
Please note, we may be required to close this vacancy early if we receive a high volume of applications
Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.
Experience
Essential
- Experience in similar role, arranging meetings, organising office activities
- Experience of using IT systems including Microsoft Office
Desirable
- Rio experience
Interpersonal Skills/ Attributes
Essential
- Customer Service skills
- Effective communication
Desirable
- Ability to analyse data
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
21 August 2026
Last checked
25 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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