Site Assistant

This role provides a portering service to Mount Gould Hospital. Duties will include moving and handling of heavy equipment, waste disposable, floor maintenance, internal postal delivery service and a cleaning service. You may be required to work in other locations to meet service needs. You may be required to change your shift pattern to meet service needs.

JOB PURPOSE

Providing a site assistant, courier service and cleaning service for Mount Gould Hospital, Cumberland Centre, Glenbourne Unit & other LSW premises. Maintaining a high standard of cleanliness, tidiness and general appearance within all LSW premises. Carry out all cleaning duties as directed by Facilities Services Management Team within all LSW premises.

SCOPE AND RANGE

Facilities Services Management Team

Ward & Unit Managers

Estates Department

Catering Department

Domestic Services

Site Assistants are responsible for providing porter services to facilitate the movement of patients and goods around the organisation that enable all clinical and non-clinical staff to fulfil their function in a safe and effective way so far is reasonably practical.

There may be an occasional requirement for the facilitation of patient movement, via beds, trolleys and wheelchairs to x-ray and other wards.

The removal of all waste materials from Livewell wards, units & sites.

The movement of sundry items that include but not limited to medical gas, patient notes, beds, hospital equipment and office equipment which is required to be secure in order for safe transportation to minimise risk.

To receive delivery of medical gas cylinders and store securely in accordance with HTM O2-O1. Handled with care by those who have received appropriate training and understand the hazards involved.

Staff will be trained in the potential hazards and dangers of medical gas cylinders, safe handling of gas cylinders, emergency procedures and the use of fire fighting appliances.

Collect soiled linen to collection point.

Clean linen to store cupboards.

Internal postal delivery and collection services, including sending external post via Royal Mail, delivery of parcels etc.

External courier service delivering and collecting mail from all Livewell sites.

Delivery of catering from Mount Gould Hospital CPU to wards, external sites (i.e. buffets).

Support the induction of new starters.

MAIN DUTIES/RESPONSIBILITIES

Mount Gould, Cumberland & Glenbourne Site Assistant Duties

To deliver catering supplies to all departments.

Remove all waste and safely dispose in allocated bin areas ensuring bin area is clean and tidy. Bins must be locked at all time. To safely move full bins to storage area when required and replace with empty bins. To empty and dispose of contents of external bin receptacles and replace with new bin bag daily.

To collect and deliver clean and soiled laundry bags and linen and store in correct facilities.

To store C.S.S.D. bags and laboratory specimens in appropriate area to await collection.

Report faults in equipment and the fabric of the building, record and log fault and monitor to ensure work is completed.

Assist in the moving of equipment.

Assist with moving patients to X-ray, Minor Injuries Unit, Physio Department and other services as and when required.

Deliver and connect medical gases to departments when required (as per policy).

Deliver, collect and sort all mail & parcels from departments & units and frank external post.

Collect and deliver patient medical notes directly to individual departments.

Responsible for receiving all stores & goods including stationery and distributing to all departments & units on a weekly basis or as and when delivered.

Ensure the safe delivery from Pharmacy of all medication to a person in charge in the correct department or unit.

Ensure the safe collection of all specimens by Pharmacy.

To maintain cleanliness and carry out routine checks on site assistant vehicles as per instructions from Transport Department.

Replenish all domestic store cupboards with stock for cleaning. Replenish all dispensers with paper products, soap and cleaning solutions.

To work flexibly to meet service needs.

To provide annual leave & sickness absence cover to the Site Assistant - Courier Driver at Cumberland Centre, Glenbourne, Mount Gould Hospital and Postal Worker at Mount Gould Hospital

All Site Assistant Duties

The cleaning of: -

Corridors, stairs, floors and lift

Clinical areas

X-Ray Department

Minor Injuries Unit

Minor Operations Theatre

Toilets

Waiting Rooms

Reception Areas

Empty and clean refuse bins and cigarette stub holders

Clean spillages etc. following Infection Control guidelines

Changing curtains as and when requested

Deep cleaning of floors using floor cleaning equipment as requested, i.e. buffing machine

Deep cleaning of ceilings, light diffusers, extractor fans, ventilation grills, cooker hoods and walls

Removal of radiator covers, cleaning of radiators and refitting radiator covers

Grounds and Gardens

Responsible for the maintenance of the grounds to include:-

Ensure all entrances are clear of leaves and litter at all times.

Grit & salt paths and steps during cold weather.

Empty outside waste receptacles.

Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.

As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.

We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.

We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.

Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.

Experience

Qualifications

Knowledge

Specific skills