Sister/ Charge Nurse

• Lead donor-facing teams and blood collection activities to ensure a safe, effective and positive donation experience.
• Provide visible clinical leadership, setting clear expectations and supporting teams to achieve operational and quality objectives.
• Act as the expert in donor eligibility, donor care and the management of adverse donation events.
• Ensure compliance with regulatory requirements, policies, standard operating procedures and clinical governance processes.
• Monitor performance, analyse clinical data, identify areas for improvement and support delivery of key performance indicators.
• Investigate incidents, complaints and quality concerns, implementing corrective actions and sharing learning with colleagues.
• Coach, mentor and develop staff, delivering training and supporting ongoing competency assessments and professional development.
• Promote service improvements, support change initiatives and contribute to audit, research and innovation activities.
• Manage session resources, stock, equipment and workforce deployment to maximise productivity and donor safety.
• Deputise for the Senior Sister/Senior Charge Nurse/Donor Centre Manager when required.

• Hybrid working arrangements – because NHSBT works nationally, we’re able to offer hybrid working options that give you more flexibility to balance work with life.
• Flexible working options – we promote flexible working where the role allows. We’re happy to discuss what flexibility might look like for you.
• Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
• Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions‎
• Supportive learning culture - we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
• Health and wellbeing support – we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endeavour to provide tailored workplace adjustments where possible.

• Read about our application process
• Learn more about our culture at NHSBT

Essential

• Registered Nurse with current Nursing and Midwifery Council (NMC) registration (Part 1 Adult/General, Level 1 or 2).
• Evidence of ongoing professional development and commitment to continued learning.
• Experience of managing clinical environments within a regulatory framework such as Blood Safety and Quality Regulations (BSQR) and Good Manufacturing Practice (GMP).
• Knowledge and understanding of BSQR and GMP requirements.
• Valid UK driving licence.

Essential

• Substantial management and leadership experience within a clinical environment.
• Experience of leading and implementing change, while motivating and supporting teams to deliver high standards of care.
• Excellent verbal and written communication skills, including the ability to influence, negotiate and build effective working relationships.
• Strong analytical, decision-making and problem-solving skills, with experience of risk management, performance management and clinical governance.
• Experience of mentoring, coaching and developing colleagues, alongside a commitment to continuous learning and improvement.