Shop Volunteer - Reaside
Birmingham and Solihull Mental Health NHS Foundation Trust
Birmingham, B45 9BE
Salary
Negotiable
Contract
Voluntary
Hours
Not specified
Closing date
27 September 2026
27 days left
Job description
To assist the shop worker in processing sales for staff and service users in the internal residents shop. To keep the shop well stocked and clean and ...
You will support the OT Shop Assistant Role to operationally deliver the residents shop by:
Undertaking counter duties
Using the till to record sales (till training will be offered)
Rotate stock and filling shelves
Identify and ordering stock
Managing till floats and sales cash
Working alongside clinicians supporting service users in a worker role
Communication
To talk to service users in the line of your duties, who often exhibit challenging behaviour and communicate with them in a way that respects their views, aspirations, autonomy and culture.
To demonstrate respect to professional colleagues.
To develop therapeutic relationships with service users in the worker role under supervision.
To provide advice and support to customers using the residents shop
To explain and promote the role of OT and the service; contribute to raising the profile of the service.
To build relationship with stock providers
Professional Ethics
At all times to conduct self in a professional manner
Adhere to financial policies and procedures
To respect the individuality, values, cultural and religious diversity of service users, and contribute to the provision of a service sensitive to these needs
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.
Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.
Skills
Essential
- Demonstrates knowledge of customer service
- Basic numeracy and literacy skills
- Evidence of good working relationships
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
26 August 2026
Last checked
28 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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