Service Manager - Emergency Department
The Hillingdon Hospital NHS Foundation Trust
Hillingdon, UB83NNView on map(opens Google Maps in a new tab)
Salary
£55,524 to £62,652
Contract
Permanent
Hours
Not specified
Closing date
14 September 2026
4 days leftJob description
The post holder will be responsible for the operational running of the Emergency Department, cross covering the Urgent Treatment Centre, Acute Medical...
To lead and facilitate service development, improvement to patient pathways in collaboration with the clinical leads and multidisciplinary team and stakeholders both in and out of hospital.
Develop and implement a comprehensive capacity plan that ensures the delivery of both key access targets and savings attributed to the services within the portfolio.
To support the General Manager in developing and implementing strategic plans in relation to integrated care and service re-design for acute hospital services.
To ensure rotas are filled and budgets are maintained.
To support the clinical and non-clinical team in achieving the national standards associated with the services.
The Hillingdon Hospitals NHS Foundation Trust is the only acute Hospital in the London Borough of Hillingdon and offers a wide range of services including accident and emergency, inpatient care, day surgery, outpatient clinics and maternity services. The Trust's services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit and outpatient clinics.
The safety and well-being of our patients and of our staff is paramount and we are making urgent improvements to address this - particularly in infection prevention and control. We are making progress and going forward by working in partnership with local GPs, charities,community services, academic partners, our local authority, neighbouring hospitals and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are absolutely focused on ensuring that our hospitalsprovide high quality, safe and compassionate care, while drive forward the building of the new Hillingdon Hospital.
We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed.
Essential
- Educated to degree level or equivalent relevant experience
- Relevant qualification, training or demonstrable experience in staff management and/or leadership
- Experience of working in the Urgent and Emergency Care environment
- Experience in prioritising, planning and delegation
- Experience in undertaking service improvement and change management
- Experience of working in an NHS healthcare setting and managing a multi-disciplinary team
Desirable
- Possession of or willing to complete additional relevant specialist training
- Excellent verbal and written communication skills including the ability to negotiate
- Experience of service improvement, service redesign including policy/protocol development as well as managing change
- Excellent analytical and judgement skills, able to use data and report on information
- Has experience of working autonomously as well as part of a team, cross covering or supporting other areas
- Demonstrates work in operationally busy situations and demonstrates resilience whilst resolving issues
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
1 September 2026
Last checked
3 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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