Service Delivery Team Administrator

Key ResponsibilitiesThe Service Delivery Team Administrator will be responsible for a range of administrative duties, including but not limited to:o Meeting Coordination & Documentationo Operational Supporto Communication & Scheduling

BrisDoc is an award-winning, employee-owned Social Enterprise providing exceptional urgent and routine NHS healthcare to over one million patients across Bristol, North Somerset, and South Gloucestershire (BNSSG).

With over two decades of dedicated healthcare delivery, we are passionate about getting patients the right care, in the right place, at the right time, and you can help us achieve that. We pride ourselves on being a fantastic place to work, where you will feel valued, supported, developed and part of an excellent team. We aim to make sure every colleague feels proud of the work they do and the service that we offer.

About SevernSide IUCBrisDoc operates the SevernSide IUC Service, providing integrated urgent healthcare services including:o NHS111 across BNSSGo 24/7 face-to-face urgent care appointments at dedicated treatment centres throughout Bristol, North Somerset, and South Gloucestershireo A responsive, mobile home-visiting urgent care serviceo Specialist clinical telephone triage delivered by our multi-disciplinary clinical team

Qualifications and Training

Essential: - GCSE (or equivalent) in English and Maths

Knowledge & Experience

Essential: - Experience in a professional, customer-focused environment; - Team Leadership Experience

Desirable: - Experience in multidisciplinary teams

Skills, Abilities & Attributes

Essential: - Strong organisation and multitasking; - Clear instruction and motivation of others; - Leadership skills; - Quick to understand service KPIs

Desirable: - Familiarity with Adastra