Service Coordinator

The service coordinator is part of a small but vital team ensuring the successful delivery of Primary Care appointments throughout the Borough of Wigan, to cover evenings, weekends and Bank Holidays.

Hours of work are

we have one shift pattern: -

Tuesday, Wednesday ,Thursday and Friday 12:00 - 20:00. Saturday 08:00 - 16:00.

As the Alliance grows so will the diversity of opportunities and duties within the organisation and this opportunity has become available due to a promotion within the Alliance.

Previous experience of working within a GP Surgery is an advantage but training will be provided for the successful candidates.

The successful applicant must have good attention to detail and ability to operate different IT systems (training given).

There is a requirement for the successful candidate to attend any of the Extended Hours hubs during their working patterns so a full driving license is essential. Travel whilst working will be in one of the Company vehicles but the successful applicant must have access to their own vehicle.

Job Type: 37.5 Hours

Demonstrate organisational skills with the ability to prioritise workload, work to deadlines and react positively to situations at short notice.

Willingness to work in a flexible manner as part of a team and to adapt working practices to suit the changing demands of service requirements. Good understanding of the NHS IT systems.(Training will be provided where necessary).

To possess good interpersonal and communication skills and an ability to operate with diplomacy.

To have a good knowledge of Microsoft Outlook/ Office and its applications including experience of using Excel spreadsheets effectively.

Able to work successfully both autonomously and as part of a team; maintaining good working relationships and knowing when to refer to others.

To demonstrate good organisation and logistical skills and apply a high attention to detail.

To have a basic knowledge of the NHS and Wigan GP Alliances services. (Training will be provided where necessary).

Being able to perform in a flexible and proactive manner, adapting to changing priorities and circumstances as appropriate.

Wigan GP Alliance is a well-established Primary Care provider within the Borough of Wigan and Leigh, established in 2015 to respond to the Prime Ministers Challenge Fund. The Alliance has grown to deliver its core services and extended its delivery to provide many more services and additional support for the whole Borough, reacting when required to in time of need eg Covid-19 response.

We provide services across the whole Borough to a number of fixed locations.

Qualifications