Senior Programme Administrator

• Provide comprehensive programme and administrative support to the Quality and Commissioning Team
• Coordinate meetings including preparation of agendas, collation of papers, minute taking and action tracking
• Maintain robust administration of programme governance processes, including action logs, decision logs, risk logs and associated documentation
• Support performance monitoring, including tracking KPIs, progress against plans and reporting requirements
• Support the team to analyse and present data to support programme delivery and decision making
• Work with Business Intelligence colleagues to support reporting and data quality
• Diary management and admin support for the team including Commissioning, Quality and Case Management professionals
• Support engagement with stakeholders across the Provider Collaborative and wider system
• Manage competing priorities and deadlines in a fast-paced environment
• Provide line management support to any designated administrative staff

Essential

• GSCE Maths and English grade C/4 and above
• Educated to level 3 / 4 qualifications e.g. NVQ level 4, BTEC or Foundation degree or equivalent experience
• Evidence of continuous professional development
• Advanced skills in Microsoft Office (Excel, Word, PowerPoint)

Desirable

• Training or experience in project management tools
• Knowledge of NHS systems and data/reporting tools

Essential

• Significant administrative experience within a complex office or programme environment
• Experience supporting meetings, including agendas, minutes and action tracking
• Experience working with sensitive or confidential information
• Experience working across multiple stakeholders or teams
• Experience of diary management

Desirable

• Experience within an NHS, commissioning or health/ social care environment or other equitable experience
• Experience supporting governance processes or formal committees
• Experience of line management or supervision of staff

Essential

• Understanding of data protection, confidentiality and information governance principles
• Understanding of performance monitoring and reporting processes
• Awareness of the role of Provider Collaboratives and healthcare systems

Desirable

• Knowledge of NHS commissioning, performance frameworks and targets
• Understanding of project management methodologies

Essential

• Excellent organisational and time management skills
• Ability to prioritise workload and meet deadlines within a time pressured environment
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong analytical skills, with the ability to interpret and present data
• High standard of written communication, and attention to detail including report writing
• Ability to manage multiple tasks in a fast-paced environment
• Strong problem solvinAbility to build effective working relationships with stakeholdersg and decision making skills

Desirable

• Experience using data reporting tools or dashboards
• Experience working in a multi agency or system wide environment