Senior Practitioner Mental Health 111
Powys Teaching Health Board
Brecon, LD3 0LY
Salary
£40,559 to £48,841
Contract
Permanent
Hours
Not specified
Closing date
9 September 2026
9 days left
Job description
This post is advertised as a Band 6, however applicants who do not currently hold all the necessary competencies to a Band 6 level are encouraged to a...
Use a range of communication methods adaptable to the needs of individuals, families, carers and partner organisations to review mental health telephone enquiries through assessing symptoms and health information, prioritising for urgency.
Provide clinical support and act as a decision maker for team members and work to improve the quality of the telephone triage assessment, to enable the best possible care outcomes for those experiencing mental health distress, families/carers and partner organisations.
Make dynamic triage decisions and connect individuals with local Mental Health and well-being services where appropriate, including liaising with partner organisations such as Primary Care, GP's, WAST, A&E, Police and Third Sector.
Provide specific mental health advice, relating to clinical risk, Mental Health Act or Mental Capacity Act.
Work with the Service to contribute to a reduction in the numbers of calls and the duration of calls made by people in Mental Health distress through:
Identifying and defining frequent callers.
Improving signposting to appropriate alternative care pathways.
Identifying a proactive plan of care to MH frequent callers.
Recognise potential crisis situations and act responsively and responsibly, to resolve the situation seeking assistance if required.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
We would particularly welcome applications from Welsh speakers; but even if you dont speak any Welsh, or want to develop your skills, dont worry: the health board will support you with training.
Being the smallest Heath Board in Wales means that you won't get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.
As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We're also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy 'life work' balance is essential, and something we recognise by prioritising your well-being.
To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.
Qualifications and/or Knowledge
Essential
- Professional qualification and registration:- - RMN OR - CQSW/Dip Social Work OR - Occupational Therapy OR - (BPS) Qualification in Counselling Psychology
- Post-basic education in the area of practice to postgraduate diploma level
- Evidence of continuing professional development
Desirable
- Has experience of supervising junior colleagues
- Has experience of working at Band 6 or above
Experience
Essential
- Wide range of experience within a service-related setting
- Experience of high-quality clinical triage using knowledge, skills, critical thinking, and professional judgement
- Sound knowledge of clinical / service issues within area of practice
- Knowledge and application of safeguarding policies and procedures for children and adults
Desirable
- Demonstrates research and audit experience
- Experience of undertaking full hollistic assessments
Aptitude and Abilities
Essential
- Demonstrates the following skills: Leadership, Time Management, Good organisational, Good communication, Interpersonal, Problem solving, Team player, Networking
- Self-motivation/motivate others Good I.T. skills including the ability to use and manage electronic records and assessments
- Demonstrates up to date thinking in policy and agendas that inform practice
- Understand the importance of service user involvement in their own care and treatment
- Ability to work autonomously and seek supervision when required
Desirable
- Welsh Language Skills are essential at level 1 - 5 in understanding, speaking, reading, and writing in Welsh
Values
Essential
- Demonstrate PTHB Values
Other
Essential
- Ability to travel across the Health Board footprint in a timely manner
- Flexible working in line with service need over 24 hours 7 days a week
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
26 August 2026
Last checked
26 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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