Senior Pharmacy Assistant - Homecare and Digital

Create purchase orders against validated homecare prescriptions in a timely manner for submission to the relevant Homecare provider in accordance with agreed contracts and Service Level Agreements.Complete and manages prescription receipt checklists.Process homecare invoices in a prompt manner to ensure payment by the commissioners.Maintain and update accurate homecare records.Once relevant training has been completed, investigate and resolve queries on homecare invoices.Once relevant training has been completed, reconcile the homecare provider's monthly invoice statement against our records to ensure there are no outstanding invoices.Be a point of contact for EPMA/Digital queries.Ensuring the Electronic Prescribing and Medicines Administration (EPMA) system is kept up to date and accurate, this will include the creation and suspension of user accounts, change passwords and ensuring the correct drugs are set up on the system.Advising on EPMA protocols and helping to build them alongside the digital technician.Collate and send reports to stakeholders outside of the department.

There's never been a more exciting time to join TeamQEH. We're working on a once in a generation opportunity to build a new state-of-the-art hospital due to open in 2031/32 and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken.

Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.

At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.

We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships.

We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.

Qualifications/training and professional development

Essential: - GCSEs or equivalent at Grade C/4 or above to include English and Mathematics; - NVQ Level 2 in Pharmacy Services (or equivalent) or willing to work towards

Experience

Essential: - Experience of working within a team

Desirable: - Experience of working in a pharmacy; - Experience of working in a patient facing role; - Experience of working in a busy environment

Skills, abilities and knowledge

Essential: - Articulate and numerate with excellent written and oral communication skills; - Able to record information and work accurately

Desirable: - Able to work as part of a multidisciplinary team