Senior Interaction Designer

• Design accessible and intuitive interactions that help people access and use weight management services and digital products.
• Create and iterate user journeys, wireframes, prototypes and high-fidelity designs using tools such as Figma to explore and test ideas
• Work closely with user researchers to understand user needs, behaviours and challenges, and apply these insights to design decisions.
• Collaborate with developers and multidisciplinary teams to deliver user-centred solutions that are technically feasible and accessible.
• Champion accessibility, inclusion and assisted digital approaches to ensure services work for diverse communities across Wales.
• Represent user needs in discussions with stakeholders and communicate design decisions using evidence and insight.
• Contribute to design standards, patterns and continuous improvement across products, services and ways of working.

• Design user interfaces and interactions that are accessible, usable and aligned to user needs.
• Create, test and iterate prototypes using appropriate design and prototyping methods.
• Turn complex, sensitive or conflicting information into simple and intuitive experiences.
• Establish and evolve design patterns, standards and best practice.
• Support agile delivery by working collaboratively across multidisciplinary teams.
• Communicate design rationale clearly and help build shared understanding of user needs.
• Champion user-centred design and contribute to a culture of learning, collaboration and continuous improvement.
• Support and mentor colleagues, sharing knowledge and helping to grow design capability across teams.

Essential

• A Master's degree in an associated professional field (or equivalent qualification / experience).
• Practical experience, working at this level in interaction design, across a range of products and services.
• Evidence of continuous professional development.

Desirable

• Theoretical and specialist knowledge, gained with the following certifications (or equivalent):
• BCS Practitioner Certificate in Systems Design.
• BCS Foundation Certificate in Agile.
• Knowledge of the NHS, other healthcare systems, or the health sector, including regional or national variations

Essential

• Experience working in an interaction design role on large digital transformation programmes, designing and improving digital services in line with project and design guidelines.
• Experience creating clear and accessible user journeys, wireframes, prototypes, and detailed designs using tools such as Figma.
• Experience collaborating effectively with diverse teams and stakeholders to develop practical design solutions that balance user needs with business goals.
• Proficient in the application of design principles to ensure systems are usable, accessible, and effective for people with diverse abilities and contexts.
• Proficient in using ethical methods to design, collect, analyse, and report data for diverse users and markets.
• Proficient in developing and testing prototypes to reduce risk and ensure solutions meet user and organisational needs
• Proficient in the planning, management the execution of tests throughout the delivery lifecycle to ensure service quality and user satisfaction.

Desirable

• Aware of DevOps culture and its role in enhancing collaboration between development and operations to support continuous delivery.
• Proficient in applying Agile methods and practices, enabling teams to deliver valuable products in small, manageable steps.

Essential

• Teamwork to work openly and supportively with others and help create a team where everyone feels able to contribute.
• Attention to detail to ensure work is safe, accurate, and high-quality.
• Decision-making skills to make good choices by weighing priorities, risks, and impacts, and working with others for fair outcomes.
• Customer focus to put user needs at the heart of decisions and deliver fair, inclusive outcomes.
• Investigation skills to gather insights, understand problems, and support informed decision-making.
• Influence and impact to work positively and empathetically with others to support shared goals and actions.

Essential

• Demonstrate a strong commitment to supporting the organisation's mission by promoting and fostering diversity and inclusion throughout the NHS.
• Actively embody and embed the organisation's core values and behaviours, including the Compassionate Leadership Principles for Health and Social Care in Wales.
• Work flexibly in a hybrid working environment.
• Travel across Wales as required.