Senior Individual Giving Officer

In this varied role, you'll

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Support the

development and delivery of fundraising and direct marketing campaigns across a

range of channels.

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Create and

enhance supporter journeys that encourage long-term engagement and loyalty.

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Analyse

campaign performance and use insights to identify opportunities for improvement

and growth.

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Work

collaboratively with colleagues across Fundraising, Marketing and

Communications.

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Help ensure

supporter communications are engaging, relevant and supporter-focused.

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Maintain

accurate supporter records and handle personal data securely and

confidentially.

Bring

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Experience of

fundraising, direct marketing, marketing or supporter/customer engagement

activities.

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The ability to

plan and deliver projects or campaigns within agreed timescales and budgets.

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Experience of

using data and insight to evaluate performance and inform decision-making.

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Effective

written and verbal communication skills.

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The ability to

build positive working relationships and work collaboratively with others.

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Good

organisational skills and the ability to manage a varied workload.

-

Experience of

using Microsoft Office applications, including Outlook, Excel, Word and Teams.

Interviews

22-Sep-2026

Acquisition and Retention

Giving Manager to plan, deliver and optimise inspiring fundraising appeals and

direct marketing campaigns across regular giving, cash appeals, lottery

recruitment and gifts in Wills, helping to grow income and supporter

engagement.

the Marketing & Communications team to develop, deliver and evaluate

integrated digital campaigns across email and social media channels.

stewardship journeys that strengthen relationships, encourage long-term

engagement and increase supporter lifetime value.

Data

Analysis, Insight and Reporting- Monitor, analyse and report

on campaign performance and key performance indicators (KPIs), using data and

sector insights to identify opportunities and drive continuous improvement.

Individual Giving content is effective and up-to-date on all EACH communication

channels

Administration- Keep supporters

details updated on the fundraising database accurately and promptly

sensitive data such as bank information confidentially and securely

times in accordance with all internal and external Data Protection regulations

Comprehensive range of benefits

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Free

onsite parking & subsidised meals at our hospices

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Pool

car provided when working in the community

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Employee

health cash plan & wellbeing support schemes

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NHS

pension - continuation if already contributing

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Enhanced

Annual leave Entitlement - 27 days + 8 UK Bank Holidays

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Additional

holiday purchase scheme

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AVIVA

pension package up to 7% Employer Contribution including Life Assurance

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Free

eye tests & cycle to work scheme

East Anglia's Children's Hospices (EACH) supports families and cares

for children and young people with life threatening conditions across

Cambridgeshire, Essex, Norfolk and Suffolk.

At EACH we believe in fostering a workplace where every individual

feels valued and respected. We are committed to building a culture of

inclusion where differences are embraced. We are actively seeking talent

from all walks of life, recognising that diversity drives innovation,

creativity and success.

Join us on a journey to create a more inclusive workplace, where

everyone has equal opportunities to grow, contribute and succeed. We welcome

candidates from all backgrounds to apply for opportunities at EACH and

adjustments will be made to facilitate the application and selection

process.

Qualifications

Other Requirements

Skills and Abilities

Experience