Senior Communications and Engagement Manager

• Manage the development compelling, integrated, content to best achieve the aims and objectives in their assigned area(s) contributing to forward-planning and gridding processes
• Managing communications and engagement objectives for assigned area(s), aligning them to the communications objectives for NHSE and the overall strategy and business plan of NHSE
• Manage strategic collaboration and coordination with national, regional and other directorate communications functions in delivering against the directorate, national communications and organisational strategic objectives.
• Deliver high quality communications content as required
• Brief and support members of the Directorate Executive ahead of media and stakeholder engagement events as required
• Spot communications opportunities and risks and work with the national communications team to manage them as required
• Works on own initiative yet recognises when an issue warrants escalation
• Provide support to directorate teams on all aspects of their stakeholder engagement.

Essential

• Educated to masters level or equivalent level of experience of working at a senior level in specialist area.

Essential

• Excellent understanding, knowledge and skill in a range of communications disciplines from the following: strategic communications, internal communications, media relations, events, behaviour change, campaigns, marketing, reputation management, change management, stakeholder engagement, project management and public affairs.
• Significant experience of working simultaneously on multiple communications and engagement activities, with excellent project management, planning and coordination across a range of communications and engagement disciplines and channels
• Significant experience of insight and audience research to develop communications and engagement activities and evaluate outcomes
• Robust knowledge of communications planning in an agile way to enable a fast response to changing circumstances that may include new operating environments, the rapid introduction of new policies, products or services, and political and business uncertainty.

Essential

• Demonstrate excellent levels of written and verbal communication, with the ability explain complicated issues fluently and persuasively. Excellent ability to spot the "story" in the detail of policy, whether that be one of opportunity or risk.
• Able to quickly understand complex health, social care, political and business issues and to use that understanding to develop effective approaches, providing advice to staff and colleagues. Ability to manage the developme
• Confidently engage with stakeholders to generate commitment to goals.
• Recognise when business or communications activity is likely to create risk and consult with senior colleagues, contributing to resolving the problemwith the ability to anticipate and resolve problems before they arise.

Essential

• Appreciates the importance of communications and engagement in delivering for patients, improving services and supporting frontline staff.
• Works across boundaries, looks for collective success, listens, involves, respects and learns from the contribution of others
• Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others.
• Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems.