Senior Clinical Support Worker

The Senior Clinical Support Worker should actively contribute to the health and well- being of patients, staff and service users and be able to communicate effectively with sensitivity and compassion. They should be able to work independently within their sphere of nursing while under the supervision of registered nurses. Band 3 Senior Clinical Support Workers should demonstrate a level of skill and understanding which enables them to undertake specific skills and tasks delegated by the registered nurse and in accordance with relevant procedures, guidelines and policies at UHNM.

To receive patients, visitors and staff in a calm, friendly and efficient manner

Exchanges factual information with patients using reassurance, tact and empathy

Overcome barriers to understanding for example, dealing with patients with physical or mental disabilities.

Under direct or non-direct supervision of a Registered Nurse as deemed appropriate and will assist with all aspects of essential patient care.

Provision of personal care to patients.

Respects patient privacy and dignity at all times.

Taking Clinical Observations and Recording on Vitals/Paper

Venepuncture

Glucose Monitoring

Pregnancy Testing

Urine Analysis (Strip)

Taking Faecal Samples

Carry out 12 lead ECG

Observing patients for signs of agitation or distress (Clinical holding/Restraint)

Removal of Peripheral Cannula

Take Swabs (e.g. MRSA)

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Desirable

Essential