Secretary - Band 3

• To provide comprehensive secretarial and administrative support to the Group COO Directorate, including production of correspondence, reports and records of meetings.
• Act as first point of contact for Group COO Directorate, and in particular the team inboxes, answering email and telephone queries and providing a consistent, accurate and timely response to all requests.
• Undertake general office duties, for example answering the telephone, taking messages, photocopying and general maintenance of manual and electronic filing systems.
• To arrange meetings and associated booking of rooms.
• Manage diaries and resolve conflicting appointments as required by the Group COO Directorate.
• To prepare agendas and documentation for meetings, including collation and distribution of reports and formal minutes and ensuring that all required documentation is available in accordance with timescales.
• Support the Group COO Directorate with the maintenance of ESR training and other records as required.
• To provide administrative project support to the Executive Business Manager and members of the wider team as and when required.
• Assisting with recruitment processes and supporting the organisation of stakeholder and interview panels, contact with candidates and ensuring that all necessary paperwork is photocopied and available.
• Printing and collating key materials for meetings and training sessions.
• Assistance with the timely completion and submission of payroll related forms.
• Completing requisitions for goods / services that are required by the Directorate.
• Responsible for ordering and maintaining stationary for the officeRegularly responsible for the collation and inputting of data

Essential

• Computer literacy with experience of MS Office, particularly Word, Excel, Outlook and Teams
• Advanced keyboard skills for formal minute taking
• High degree of accuracy

Essential

• Knowledge of secretarial/administration procedures and systems
• High standard of written and verbal communication skills
• Ability to manage and prioritise own workload and operate on own initiative whilst also working effectively as part of a team

Essential

• Ability to work to deadlines in a busy office environment
• Recent experience of working within a customer facing administrative environment
• Ability to prioritise and work to tight deadlines to meet competing demands