Secretarial Administrator
Hereford Medical Group
Hereford, HR4 0JF
Salary
£12.71
Contract
Permanent
Hours
Not specified
Closing date
9 September 2026
9 days left
Job description
We are seeking a motivated and detail-oriented individual to join our team as a Secretarial Administrator based at Quay House Medical Centre. In this ...
- Co-ordinate and process Subject Access Requests for medical records
- Ensure that all contacts from patients and third parties, over the telephone and electronically, are greeted in a friendly helpful manner and handled courteously, efficiently and confidentially at all times.
- Ensure that all requests and enquiries are handled courteously, efficiently and in line with practice policies and procedures.
- Ensure that the filing and recording of patient information both electronic and manual is promptly handled with care and in line with practice policies and procedures.
- Help to ensure that the surgery premises are kept safe and tidy at all times.
Hereford Medical Group is a large General Practice Surgery providing care for patients living in and around Hereford City. We work across 5 sites with our primary site being a newly purpose built surgery located in Hereford.
We are a people centered organisation, caring for a population of approximately 46,500 patients and employing approximately 180 permanent staff in addition to trainees.
We place great value on our staff and offer many employee benefits, such as:
- 25 to 30 days annual leave entitlement in addition to bank holidays, depending on service (pro rata for part-time staff).
- On-site Occupational Health Services and support.
- Cycle to Work Scheme
- Access to a generous NHS pension scheme with 14.38% employer contribution.
- Specsavers eVoucher once per year
- Access to the Blue Light extensive discount scheme.
Our mission is provide highly quality and compassionate primary care.
Qualifications
Essential
- A good standard of general education, including:
- English and Maths at GCSE level or equivalent
- A demonstrable commitment to professional development
Desirable
- European Computer Driving Licence (ECDL)
- Medical Terminology
- Audio Typing
- Touch Typing
Experience
Essential
- Experience of dealing with medical paperwork
- Experience of working with computer packages
Desirable
- Experience of EMIS clinical system
- Experience of working in a GP practice or other primary care environment.
- Experience in a secretarial setting
- Team work
Qualities/Attributes
Essential
- 4. Qualities/ Attributes
- An understanding, acceptance and adherence to the need for strict confidentiality
- Ability to use own judgement, resourcefulness and common sense
- Ability to work as part of an integrated multi-skilled team
- Pleasant and articulate
- Able to work under pressure
- Able to work in a changing environment
- Able to use own initiative
- Attention to detail
- Empathy and patience
- Professionalism
- Leadership and management
Desirable
- Leadership and management
Knowledge/Skills
Essential
- Excellent communication skills
- Ability to work without direct supervision and determine own workload priorities
- Organisational Skills
- Technical skills
- Time management
Desirable
- Problem-solving skills
Other
Essential
- Flexibility of working hours/ able to work at the desired times and HMG locations
Desirable
- Experience of Primary Care
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
25 August 2026
Last checked
26 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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