SCL Catering Retail Supervisor

The Catering Retail Supervi is responsible for the daily supervision

of staffing and service delivery of the Retail Services at University Hospital

north Durha within prescribed budgetary limits, providing a comprehensive, high

quality, cost effective and safe service to patients, staff and visitors and

external contracts which is responsive to their changing needs.

You will provide day-to-day supervisor of retail operational

staff and ensure that all retail and hospitality services within SCL are

developed and maintained to meet and excel present and future expectations and

to ensure commercial profitability of all retail outlets and strive to exceed

financial targets.

The post holder will undertake the recruitment, selection,

welfare, absence, performance, resolution and disciplinary procedures relating

to staff. They will ensure effective induction programmes are undertaken and be

responsible for ongoing staff training and development.

The Catering Supervisor will ensure the highest

standards of food hygiene safety, food quality, cleanliness standards,

leadership and health & safety are achieved and that these standards are

maintained through the development of monitoring systems

In conjunction with the Catering Retail Manager responsible

for ensuring retail users are offered a choice or nutritious meals and snacks,

appropriate for their health needs and religious dietary requirement whilst

ensuring that all national policies relating to NHS Catering are adhered to.

With support from the Catering Retail Manager ability to

analyse sales figures and forecasting future sales volumes to maximise profits

and knowledge for analysing and interpreting trends to facilitate future

planning.

Ensure food service and production complies with all current

policies and procedures including Critical Control Point 6 (CCP) within HACCP

and control of allergens.

Ensure high standards of food service from point of purchase

to meal preparation, cooking and service, ensuring quality control process

throughout.

Proactively manage to ensure high standards of cleanliness

and working practises are maintained within areas of control to ensure food

hygiene regulations are met at all times.

Report promptly and take action to investigate and address

food hygiene safety breaches, including the failure of monitoring systems,

policies, procedures, equipment and human error.

Provide a safe physical working environment for all staff,

patients and visitors within areas.

Ensure equipment is properly maintained and serviced and

orders aids via Cardea to maintain staff safety such as clothing and personal

protective equipment.

Ensure regular updates are carried out in guidance to the

requirements of EHO inspections.

To manage the retail stores ensuring that products are

purchased in a timely manner to the correct specification and price.

Ensure effective stock ordering receipting and authorising

using the Cardea ordering system.

To ensure that all retail areas including vending are

compliant with all CQUIN targets and documented evidence is produced.

Keeping accurate financial records ensuring best value is

achieved.

Acting on data from the clerical office responsible for the

monitoring of price changes to existing contracts with external suppliers.

In conjunction with

the Catering Retail Manager have involvement in developing monitoring systems,

policies, procedures to ensure quality control and carrying out risk

assessments and action planning to manage risk.

In conjunction with the Catering Retail Manager implement

effective management arrangements that ensures SCL/CDDS secures maximum quality

and value for money from the Services operated under a Facilities Management

agreement

Responsible for the maintenance of the

Information Asset Register and be aware of the General Data Protection

Regulations (GDPR)

Where available, visa sponsorship is subject to the role meeting the Home Office Skilled Worker eligibility requirements. This includes, but is not limited to, the role being eligible for sponsorship and meeting the applicable salary threshold and other immigration requirements. Eligibility for sponsorship will be assessed in line with current Home Office guidance.

This is a legal and regulatory requirement, and we cannot proceed with sponsorship until UKVI has completed the approval process.

We regret any inconvenience this causes. Our decision is based solely on our current regulatory position and is not related to your suitability for the role or any personal characteristic.

SCL is a wholly owned subsidiary of County Durham and Darlington NHS Foundation Trust (CDDFT) set up to deliver a range of non-clinical services The company is separate legal body to CDDFT.

SCL offers its own Terms and Conditions of employment which differ to the national NHS Terms and Conditions. As an employee in the company you will benefit from:

Bank work is offered on an 'as and when' basis with no guaranteed hours and will be paid on a pro-rata hourly rate for hours worked only

Qualifications

Experience

Special Requirements

Special Skills & Knowledge