Safeguarding Secretary

Secretary, you will provide comprehensive and confidential administrative

support to the Safeguarding Team across Safeguarding Children, Safeguarding

Adults, Domestic Abuse, MASH and MARAC. You will act as a first point of

contact for the teams advice line, gathering key information, prioritising

enquiries and ensuring messages are directed promptly to the appropriate

professional. Using systems including SystmOne and ECINS, you will accurately

record information, maintain secure records, databases and spreadsheets, and

support timely activity reporting. You will produce high-quality correspondence

and complex reports, often to demanding deadlines, and organise meetings and

events, including preparing agendas, taking accurate minutes and coordinating

rooms and refreshments. The role also includes complex diary and email

management, maintaining staff-tracking arrangements, ordering stationery,

handling mail and supporting recruitment and induction activity. You will work

flexibly, sometimes autonomously, provide cover for the other Safeguarding

Secretary and manage sensitive or distressing information with discretion.

Strong organisation, communication, accuracy and the ability to prioritise

competing demands are essential.

To provide a comprehensive secretarial/administrative support service to the City Care

Safeguarding Team.

The Safeguarding Team sits in corporate services under the Director of Nursing and

includes adult safeguarding, metal capacity, domestic abuse, the Multi-Agency Safeguarding

Hub (MASH).

Duties include planning/organising, liaising with and sharing complex information with

internal and external staff and stakeholders, through email, SystmOne and telephone.

To provide administrative support to the Multi Agency Risk Assessment Conference

(MARAC), Multi Agency Safeguarding Hub (MASH) where appropriate.

The role includes general office management and coordination of diaries.

The post holder

will work with the Safeguarding Team Administrator and will take the lead in coordinating

administrative duties and responsibilities to support the Safeguarding Service.

Key Responsibilites

clinical systems (namely SystmOne and ECINS) for recording of information and

complete documentation in accordance with City Care templates

development and implementation of alternative administrative systems and

procedures (manual and electronic)

and spreadsheets to enable accurate data and team activity reporting

service ensuring that all work generated is accurate, of a high standard and

achieved within agreed timescales

for meetings and events including room booking and refreshments

facilitate timely and appropriate communication.

advice line, obtaining key information, prioritising calls and disseminating

these calls to the safeguarding team.

message taking facility and forward to relevant staff in a timely manner.

responsibility by way of ordering stock/stationery and safe use of equipment.

management for the team, so that time is used efficiently and operate a staff

tracking system in line with CityCare personal safety policy

mail both internally and externally.

in a way that is secure and in line with confidentiality, Data Protection

Policies & Procedures (manual and electronic)

relation to Domestic Homicide Reviews, Serious Adult Reviews and Safeguarding

Children Practice Reviews.

timescales.

organisational and administrative support for the MASH and the MARAC.

MARAC in sharing information utilising SystmOne and ECINS under the direction

of the Domestic Violence and Sexual Abuse Specialist and MASH Lead Professional

ever-changing environment and undertake any other duties and responsibilities

that may be reasonably required

Nurse/Head of Safeguarding with diary and email management tasks.

other safeguarding secretary.

and induction of new team members.

We are a

provider of NHS Community Health Services, CityCare exists to support the

health and wellbeing of all local people, working alongside other health and

care partners to achieve this. We are a value driven, people business with a

passion for excellence. Our vision and social purpose is to make a difference

everyday to the health & wellbeing of our communities and our values of

kindness, respect, trust and honesty lie at the heart of everything we do,

guiding how we work together with partners and each other to consistently

deliver high quality compassionate care. As a social enterprise we aim to add

social value by investing in the future of our local communities and helping to

make a difference in peoples lives.

CityCare value

the benefits of a diverse and inclusive workforce. We encourage applications

from candidates who identify as disabled, LGBT+ or from a Black, Asian or

Minority Ethnic (BAME) background, as they are currently under-represented

within our organisation.

We are proud to be a forces-friendly

organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, and

military spouses/partners. We value the unique skills and contributions you

bring.

CityCare is an

equal opportunities employer. We are positive about employing people with

disabilities. If you require your application in a different format please

contact People Services on ncp.recruitment@nhs.net . CityCare is committed to the

protection of vulnerable adults and children.

Knowledge & Skills

Experience

Desirable: - Experience of working in a demanding role

Qualifications

Essential: - Computer literate in Microsoft Office Suite; - NVQ Level II Administration; - Good standard of education