Retail Catering Team Leader - LRI

KEY WORKING RELATIONSHIPS

Work Colleagues throughout the trust

Facilities Team Leaders/Supervisors

Facilities Managers

Ward and Department Clinical teams

Patients and General Public

KEY RESULT AREAS

Display a high standard of personal hygiene and presentation and demonstrate good hygiene practices.

Observe confidentiality of patients and employing trusts business at all times.

Food Safety checks, processes and policies are adhered to within the department.

Communicate and liaise effectively within work colleagues, Managers and clinical teams in accordance with Trust values.

HACCP (Hazard Analysis Critical Control Points) temperature control, correct storage etc is adhered to.

Patient/Customer Service

Ensuring that consistently a high standard of customer service is delivered at all times

Working flexibly within the retail catering team

Ensuring that cleaning is carried out to the required frequencies and standards, in line with the Food safety and UHL policies and processes.

Ensuring that waste is correctly segregated as required and that waste is stored/removed as Trust Waste Policy.

Ensure that any mechanical defects, faulty or broken equipment identified is recorded and reported and taken out of use and labelled do not use.

Observing and monitoring the team ensuring they are working safely and following processes when undertaking their duties.

Reporting of Incidents, accidents or near misses in accordance with Trust procedure.

Ensuring that the correct storage and economical use of materials and chemicals following, COSHH (Control of Substances Hazardous to Health) policies and procedures.

Working within chilled areas and in wet environments.

To ensure that Temperature records and cleaning checklist are being completed accurately to the required frequencies.

Responsibility, that high standards of cleanliness are maintained throughout the work area adhering to Trust policies and procedures.

Ensuring stock rotation, stock is being checked for Dates, Damage and Quality with Quarantine any food items that have been identified. Completing complaint forms and advising your manager of these.

To adhere to the Trust colour coding system to prevent cross infection.

Ensure that all equipment is cleaned after use and stored appropriately.

Completing opening and closing checks.

Undertaking stock takes and recording.

. Have a good understanding of the meals and beverages that are served, providing information to customers.

Cashing up and recording cash

. Securing the retail area

Carry out any other duties as reasonably requested.

. Carry out departmental audits.

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

http: //www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/

Experience

Interpersonal skills

Flexibility

Equality and Diversity

Other requirements specific to the role

Trust induction and Training

Physical Skills

Skills

Commitment to Trust Values and Behaviours