Resilience Support Officer
East Sussex Healthcare NHS Trust
St Leonards on sea, TN37 7RD
Salary
£28,392 to £31,157
Contract
Permanent
Hours
Not specified
Closing date
10 September 2026
5 days left
Job description
To provide a high quality, comprehensive administrative service to the Resilience Team and Clinical Site Management Team. Communicate sensitive inform...
1. Provide business support to the Deputy Divisional Director for Capacity, Flow and Resilience, Resilience team and Clinical Site Management team.
2. Work closely with the Resilience team and Clinical Site team, helping to support the smooth running of the two services.
3. Attend the daily Operational Site Meetings, recording concise and clearactions agreed and disseminating these in a timely manner.
4. Develop and maintain the Tactical and Strategic On-Call rotas. Overseeing the rota on Healthroster and ensuringappropriate and timely sign off.
5. Coordinate the setup and booking of delegates onto appropriate Resilience Teamtraining modules.
6. Recommend, initiate, and improve administrative system to support thesmooth running of the site offices and Resilience Team.
7. Act as a port of call for enquiries to the Deputy Divisional Director for Capacity, Flow and Resilience, Head of EPRR and Head of Clinical Site Management. Be responsible for dealing with all correspondence andtelephone queries, prioritising as appropriate, dealing effectively with bothroutine and non-routine enquiries. in a sympathetic, effective, timely andconfidential manner.
8. Support the Resilience Team with annual assurance processes for EPRR.
9. Support the Resilience Team with ongoing and future resilience related projects.
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.
In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.
There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.
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We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.
Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.
We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.
Qualifications
Essential
- Educated to GCSE level or equivalent including English and Maths.
- NVQ level 3 in Business Administration or proven equivalent level of knowledge and experience
Desirable
- Understanding of Clinical, EPRR and Security terminology
- Emergency Planning Qualification
Experience
Essential
- Significant experience of supporting at Senior Manager level in a large organisation.
- Proven experience of independent administration duties in NHS or similar large complex organisation
- Experience of supporting projects / undertaking delegated projects.
- Experience of working with the public and handling difficult situations.
- Experience of managing competing demands in a pressured environment
Desirable
- Demonstrate advanced secretarial experience, preferably within the NHS.
- Demonstrate detailed understanding of relevant Emergency Planning legislation
Skills / Knowledge / Abilities
Essential
- High level of discretion, tact and diplomacy
- Accurate minute taking and transcription
- Excellent written, verbal and listening skills across the range of staff groups and stakeholders
Desirable
- Experience and ability to demonstrate good customer service skills.
- Proven ability to undertake and manage sensitive communications
- Approachable
- Self Motivated
- Demonstrates a level of flexibility.
Other
Essential
- Ability to travel independently between sites in a timely manner as required in post.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
3 September 2026
Last checked
4 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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