NHSCloses in 2 days

Relief Ward Clerk

James Paget University Hospitals NHS Foundation Trust

Gorleston, NR31 6LA

Salary

£25,272

Contract

Permanent

Hours

Not specified

Closing date

2 September 2026

2 days left

Job description

ARE YOU A MOTIVATED INDIVIDUAL WHO WANTS TO PARTICIPATE AND CONTRIBUTE TO ACHIEVING EXCELLENT STANDARDS OF CARE? IF SO THIS RELIEF WARD CLERK ROLE COU...

As a relief ward clerk you will provide the first point of contact for the ward for all enquires received from patients, relatives, Trust members and external agencies. To ensure the correct management of each enquiry.

You will support the clinical area by providing an administrative service ensuring all patient information regarding admissions and discharges from elective pathways are appropriately processed within Trust guidelines.

To provide an administration service to the inpatient area including:

maintaining accurate information and patient demographics within Trust PAS system referencing the Patient Reception Policy

Ensuring patients admissions and discharge times are electronically captured

To ensure all relevant documents are correctly inserted in patient notes and are updated before departure

To record on a real time basis, admissions, discharges, transfers and details on the Trust computer system, eg, IPM, VTE

To receive patient records on the IPM system and track any movement

To arrange for transport, in relation to the admission and discharge of patients, in accordance with established procedures as required.

We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.

Education and Qualifications

Essential

  • 4 GCSEs grade D or above including Maths and English (eg level 2 literacy and numeracy qualifications

Desirable

  • NVQ Customer Service qualification or similar

Knowledge and experience

Essential

  • Experience of working with the general public in an admin/ reception/ retail/ hospitality role
  • Basic knowledge of Ward Clerk role
  • Knowledge of the importance of confidentiality
  • Experience working with IT systems

Desirable

  • Experience working with NHS IT systems
  • Experience working with clinical teams

Skills and Knowledge

Essential

  • Good keyboard/ IT skills with the ability to accurately input data
  • Good literacy and numeracy skills
  • Good Organisational/ time management skills
  • Ability to work in a pressurised working environment
  • Ability to deal appropriately with frequent interruptions
  • Good communication skills and the ability to interact professionally
  • Ability to work on own initiative and as part of a multi-disciplinary team

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

NHS Jobs

First seen

20 August 2026

Last checked

24 August 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

JPU
James Paget University Hospitals NHS Foundation Trust

NHS organisation

This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.

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