Registrations Administrator

• Process new patient registrations and maintain accurate patient records on the clinical system.
• Contact patients when required to obtain or verify registration and demographic information.
• Manage registration queries, shared inboxes, electronic registrations, and patient correspondence.
• Monitor and action administrative requests, tasks, recalls, and workflow items in line with practice protocols.
• Process, code, index, and file incoming clinical correspondence, pathology results, and electronic communications.
• Maintain patient records, including contact details, screening outcomes, immunisations, care plans, and palliative care registers.
• Support appointment booking, NHS Health Checks, screening programmes, and follow-up activities.
• Manage patient record transfers, deceased patient administration, and associated liaison with external organisations.
• Support colleagues through training, mentoring, inductions, cross-team working, and meeting participation.
• Ensure compliance with confidentiality, data protection, quality standards, and agreed productivity standards.

• Generous holiday entitlement
• NHS Pension Scheme
• Access to a variety of NHS discounts
• Employee EAP well-being support
• Employee discounts

Essential

• Able to work without supervision
• A keen attention to detail
• Able to work to tight deadlines
• Interpersonal skills
• Problem solving skills
• Proactive