Registered Manager

Lead care and support services to ensure they are safe, effective, caring, responsive, and well-led. Maintain compliance with Care Quality Commission (CQC) standards and North Yorkshire Council (NYC) policies

Drive continuous improvement and maintain accreditation through proactive change management.

Coordinate and organise care services for new and transferring individuals.

Ensure care is delivered in accordance with policies, procedures, care plans, and service level agreements.

Maintain effective working relationships with partners and other external stakeholders to ensure the quality-of-service delivery is maintained for the service

Lead, supervise, and motivate care staff to achieve high standards of performance through performance appraisals, training and development

Support recruitment, selection, induction, and retention activities.

Provide regular supervision and day-to-day guidance to team memebers.

Plan and manage staffing rotas, including arranging appropriate cover.

Authorise timesheets and ensure financial administration processes are adhered to.

Be responsible for the effective management of a budget

Ensure effective communication with service users, families, carers, colleagues, and partner agencies.

Ensure staff comply with health and safety requirements and risk management procedures.

Promote and uphold safeguarding practices at all times.

Ensure that resources are used in a planned way in

order to maintain an efficient and cost-effective service which takes full

account of both changing needs and resource availability.

Contribute to and implement an annual Service

Performance Plan. Ensure quality outcomes for individuals within the promoting

a persons wellbeing, independence, and healthy outcomes.

In conjunction with the line manager, contribute to

the improvement and modernisation of business processes consistent with the

Council and Directorate standards and procedures

Ensure that the service complies with both the Care

Quality Commission regulated activities and ensure that the service works

within NYC policies and procedures.

Contribute to the development and maintenance of

multi-disciplinary partnerships with other organisations, including health

providers, Clinical commissioning groups and other commissioners exploring and

negotiating on behalf of NYC on mixed models of service delivery within a

specified service(s)

You will undertake and monitor and sign off the

induction of new starters supporting their completion of the skills for Care

Induction.

Ensure care staff work in accordance with

individual care and service plans.

Agree and organise services for new/transferring

people.

Ensure clear arrangements are in place regarding

the provision of unscheduled care to residents in emergency situations.

Ensure effective communication with individuals

using the service, families, carers, and others involved in caring for

residents.

Team Leaders plan and implement rotas for staff cover, organise, and ensure

adequate staffing cover, authorisation of timesheets and other payments.

Recruitment, Selection and Induction of staff.

Ensure risk assessments are carried out and

that staff work within the Risk Management framework. Responsibility for the health and safety and

welfare of all staff in your area of responsibility.

Monitor sickness absence across your area of

responsibility. With appropriate

guidance from Human Resources take a lead role in proactively dealing with any

formal issues arising from sickness absence, disciplinary, performance,

grievances etc.

Appraise the line manager of matters arising which

are particularly sensitive in nature or are controversial.

Deal with any complaints assigned.

Deputise for line manager as appropriate

Contribute to the

analysis of community needs and commissioning plans.

NYC have a wide range of benefits including generous annual leave entitlement, access to the Local Government Pension Scheme and to our employee benefits scheme, and commitment to staff training and development.

Experience

Qualifications