Recruitment Administration Assistant Apprentice

• Provide administrative support across the recruitment service.
• Respond to enquiries via telephone, email and Microsoft Teams.
• Support candidates, managers and colleagues throughout the recruitment process.
• Maintain accurate records using recruitment systems and databases.
• Assist with filing, document management and digital record keeping.
• Use Microsoft Office applications, including Word, Excel and Outlook.
• Support team inbox management and help ensure enquiries are dealt with efficiently.
• Develop your understanding of NHS recruitment and workforce processes.
• Contribute ideas to improve administrative processes and digital ways of working.

• GCSE Maths and English at Grade 4/C or above (or Functional Skills Level 2).
• Basic keyboard and IT skills.
• Good communication and interpersonal skills.
• A positive and flexible approach to work.
• The ability to follow instructions and work as part of a team.
• Good organisational skills and attention to detail.
• A commitment to learning and completing the apprenticeship programme.

• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

• We see on average 4810 OP appointments a day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

Essential

• Functional Skills: Maths and English Level 2 (GCSE A-C /4 - 9)

Essential

• Ability to work independently or as part of a team

Desirable

• Work experience (paid or voluntary)

Essential

• IT skills - Microsoft office software such as Word/Excel/Outlook
• Good organisational skills
• Ability to maintain and record factual standard documentation with accuracy

Desirable

• Understanding of duty of care and confidentiality
• Understanding of professional / personal boundaries

Essential

• Committed to assisting in the delivery of high standards of work that may impact patient care