Receptionist/Care Navigator
Primary Care Careers
Colchester, CO1 2QS
Salary
£13.02
Contract
Permanent
Hours
Not specified
Closing date
11 September 2026
6 days left
Job description
Colchester Medical Practice has an opportunity for an enthusiastic and proactive receptionist to join our team on afull time or part time basis at our...
- Greeting and directing all patients.
- Making appointments.
- Answering queries and complaints from patients and outside agencies, signposting to the appropriate staff member as appropriate.
- Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.
- Advising patients of practice procedures.
- Registering new patients.
- Accurately maintaining patient database and records, photocopying, filing and scanning.
If you would like to find out more information about this role, please do not hesitate to get in contact with us.
Colchester Medical Practice is a well established group of practices consisting of four GP surgeries and a health and wellbeing hub. We have formed our own PCN within the practices. We serve a population of 43,000 patients. By working for Colchester Medical Practice, you also see the following benefits:
- NHS pension scheme
- The NHS pension scheme is a defined benefits scheme
- Family benefits including an adult dependents pension and children's pension
- Ill health benefits
- 20% employer contribution
- Proper Pay
- Living Wage Foundation Accredited
- Eye-care vouchers
- Health service discounts
- Annual Leave: minimum 28 days FTE
General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure. The ideal candidate will be a highly motivated team player who has customer service/patient experience, offers excellent communication skills, and has the following attributes::
Essential
- Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times.
- Experience of working with the general public, being sensitive and empathic in distressing situations.
- Ability to work as part of a team.
- Strong IT and administration skills, with a high level of accuracy and attention to detail.
- Previous medical or healthcare receptionist experience is desirable.
- Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues. All applicants should ensure that they live within reasonable commuting distance.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
3 September 2026
Last checked
5 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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