Receptionist/Administrator Zero hours Taw Hill Surgery

Duties will include all aspects of reception work in a

busy GP surgery. Face to face at the front desk, dealing with a high volume of

phone calls and back office admin. A caring, friendly and diplomatic

disposition is a must.

RECEPTIONIST/ADMINISTRATOR Taw Hill SURGERY

We are looking for a self-motivated, enthusiastic person who has worked

with the public and has good computer skills to join our friendly Practice

team.

RESPONSIBLE TO: Operations Manager

SPECIAL REQUIREMENTS OF THE JOB

An understanding, acceptance

and adherence to the need for strict confidentiality.

An ability to use own

judgement, resourcefulness, common sense. A proactive approach to change.

Excellent communication skills.

Be able to work additional and

flexible hours.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Booking and updating

appointments

Dealing with incoming calls

from patients, doctors and hospital departments.

Liaising with patients,

doctors and hospital departments.

Administrative support to the

Practice as appropriate.

The successful candidate should preferably have

Good working knowledge of

Microsoft Office packages

High attention to detail

Good interpersonal skills

Flexible approach

Team player with ability to

work without direct supervision

Previous Reception/Customer

Service experience

Relevant qualification would be beneficial however not essential.

Zero - Hour contract across all sites

We are a well established, forward thinking and innovative GP practice based in Swindon, Wiltshire. Our goal is to offer the highest standard of patient-centred healthcare. Our Practice is made up of six separate Surgeries with 49,000 patients, located in Highworth, North Swindon, Old Town, Tadpole Garden Village and Blunsdon. We aim to offer convenient appointments in pleasant surroundings with polite and friendly staff. We want all patients to benefit from appointment times and services that suit their lifestyle.

Teamwork is at the heart of our culture. We work hard but effectively with a passion for improving health outcomes for all our patients. Our welcoming, friendly and supportive team are committed to delivering high quality patient care.

We are very open to hearing new ideas and trying different ways of working.

We offer NHS pension scheme as well as providing a supportive environment and in return the post holder will be vital to our practice success.

Westrop Medical Practice are members of the Brunel Health Group. As a group we are the largest primary care research group across the South West of England.

Experience