Receptionist/Administrator
Sheet Street Surgery
Windsor, SL4 1BZ
Salary
£12.71
Contract
Permanent
Hours
Not specified
Closing date
19 September 2026
19 days left
Job description
As the first point of contact for our patients, you will play a vital role in ensuring they receive a welcoming and efficient service. Youll be respon...
- Provide a courteous and effective reception service to patients and visitors
- Answer telephone calls efficiently and direct patients to the appropriate services
- Manage appointment bookings, including use of triage tools and hub referrals
- Process patient information accurately using clinical systems
- Respond to E-consults and email queries in a timely and professional manner
- Maintain effective communication within the practice team and with external healthcare partners
- Support other administrative duties as needed, including filing, scanning, and managing shared mailboxes
What Were Looking For
- Excellent communication skills verbal and written
- Strong organisational skills and attention to detail a must.
- Ability to multitask, work under pressure and prioritise workload
- Confident using IT systems (previous EMIS experience is an advantage)
- Friendly, positive and team-oriented attitude
- Commitment to maintaining confidentiality and professionalism
- Flexibility to cover annual leave and absences as required
- Available for shifts between the hours of 8am and 6pm
About Our Practice
We are a friendly, patient-focused NHS GP practice committed to delivering high-quality, compassionate care to our local community. Our team works together to provide safe, effective healthcare in a supportive and collaborative environment where every member of staff is valued.
Our TeamOur multidisciplinary team includes GPs, Practice Nurses, Healthcare Assistants, Clinical Pharmacists, First Contact Practitioners, Care Coordinators, Reception and Administration teams, and Practice Management. We believe everyone has an important role to play in delivering excellent patient care, and we encourage teamwork, open communication, and shared learning across all roles.
Our CultureWe pride ourselves on creating a welcoming, respectful workplace where colleagues support one another. We foster a positive atmosphere built on kindness, professionalism, and continuous improvement, encouraging staff to develop their skills while maintaining a healthy work-life balance.
Experience
Essential
- Previous experience in a GP practice or healthcare environment or within a fast paced customer services environment
- Familiarity with NHS procedures and patient confidentiality standards
- Good standard of English both written and spoken is essential
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
24 August 2026
Last checked
26 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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