Receptionist/Administrator
Operose Health
North Central London, WC1N 1AF
Salary
£25,838
Contract
Permanent
Hours
Not specified
Closing date
26 September 2026
26 days left
Job description
Job title: Receptionist/Administrator Location: Brunswick Medical Centre Salary: £25,838.00 Hours: 37.5 Help us to deliver great primary care by impro...
As a valued member of the Operose Health team, your key duties will include responding to patient queries and liaising with the wider primary care team as well as managing appointment requests, signposting patients to our range of services and maintaining patient records and confidentiality. Other responsibilities include emailing, scanning and coding clinical correspondence, processing prescription requests, and utilising other information systems to support efficient workflow processes.
Job title: Receptionist/Administrator
Location: Brunswick Medical Centre
Salary: £25,838.00
Hours: 37.5
Help us to deliver great primary care by improving access, outcomes and patient experience.
At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE.
Caring
We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.
Ambitious
Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.
Resourceful
Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.
Excellence
We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.
Main Responsibilities: As a valued member of the Operose Health team, your key duties will include:
- Responding to patient queries and liaising with the wider primary care team as well as managing appointment requests, signposting patients to our range of services and maintaining patient records and confidentiality.
- Emailing, scanning and coding clinical correspondence.
- Processing prescriptions requests.
- Utilising other information systems to support efficient workflow processes.
Ideal Candidate: What we look for in new colleagues:
- Reception or customer care experience is essential as well as an excellent communicator both spoken and written.
- Must have basic PC skills such as Word, Excel and email.
- Able to work within processes, procedures and maintain confidently and data security.
- Previous experience of working in the NHS is welcome but not essential.
Package Description: How well support you
- 27 days annual leave plus bank holidays pro rata.
- Access to our bespoke learning management system and annual formative clinical assessments to support competency development.
- The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop.
- Car benefit scheme specialising in electric vehicles.
- Cycle to work scheme.
- Travel season ticket loans
- Discount cards.
- Employee wellbeing services including free yoga videos and employee wellbeing app.
Operose Health delivers local primary care services at scale. Their purpose is to enhance access to healthcare services, improve patient outcomes, and elevate the overall patient experience. They emphasize values such as caring, ambition, resourcefulness, and excellence, encouraging colleagues to provide top-notch care and support to both patients and their peers. By fostering a supportive and empowering workplace, Operose Health aims to attract and retain dedicated professionals committed to transforming the primary care landscape for the betterment of their patients and staff.
Qualifications
Essential
- Reception or customer care experience is essential, along with excellent communication skills both spoken and written. Basic PC skills such as Word, Excel and email are required. Experience working within processes, procedures, and maintaining confidentiality and data security is necessary. While previous experience of working in the NHS is welcome, it is not essential.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
27 August 2026
Last checked
31 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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