Receptionist/Administrator
City Square Medical Group
London, E1 2QA · London, E1W 3DP
Salary
Negotiable
Contract
Permanent
Hours
Not specified
Closing date
6 September 2026
6 days left
Job description
Join Our Team as a Receptionist/Administrator City Square Medical Group is looking for a friendly, organised, and dedicated Receptionist/Administrator...
As a Receptionist/Administrator, you will play a vital role in supporting the smooth running of the practice and providing an excellent service to our patients. Your responsibilities will include:
1.Welcoming and assisting patients in a friendly, professional, and compassionate manner.
2.Managing appointments, telephone calls, emails, and patient requests efficiently.
3.Supporting the triage process by accurately recording and directing patient queries according to practice procedures.
4.Providing administrative support, including data entry, scanning, filing, processing prescription requests, and maintaining accurate patient records.
5.Processing patient registrations and ensuring information is recorded accurately.
6.Maintaining confidentiality and handling sensitive patient information securely in line with data protection requirements.
7.Working collaboratively with GPs, clinicians, and the wider practice team to support effective patient care.
As a Receptionist/Administrator, you will support the smooth running of the practice by providing an efficient, professional, and patient-focused service. Key responsibilities include:
1.Welcoming and assisting patients in a warm, friendly, and professional manner.
2.Managing appointments, telephone calls, emails, and patient queries efficiently and accurately.
3.Supporting the practice team with a range of administrative duties, including data entry, scanning, filing, processing correspondence, and maintaining accurate records.
4.Processing patient registrations, prescription requests, and other administrative tasks in line with practice procedures.
5.Ensuring patient confidentiality is maintained and sensitive information is handled securely in accordance with data protection requirements.
6.Working collaboratively with clinicians and the wider practice team to support high-quality patient care.
City Square Medical Group is an inner-city GP surgery located in Tower Hamlets. We are a practice with four partners and two salaried GPs, providing safe and effective healthcare to over 12,000 local residents. Operating across two sites, we underwent a merger in April 2020. We are now looking to recruit Receptionists/Administrators to join our team.
Experience
Essential
- 1.Previous front desk reception experience.
- 2.Strong organisational skills and the ability to prioritise tasks in a busy environment.
- 3.Excellent verbal and written communication skills.
- 4.A friendly, confident, and patient-centred approach.
- 5.Ability to work independently while contributing positively as part of a team.
- 6.A positive, proactive attitude with a willingness to learn and undertake further training.
Desirable
- 1.Experience using EMIS Web or other clinical systems.
- 2.Knowledge of GP practice procedures, including patient registration and prescription processes.
- 3.Excellent IT skills and confidence using digital systems.
Qualifications
Essential
- Educated to GCSE level or equivalent
Desirable
- GCSE Mathematics and English (C or above)
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
22 August 2026
Last checked
25 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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