Receptionist (Townlands, Henley-on-Thames) - Part Time 15 hrs p/w
Royal Berkshire NHS Foundation Trust
Henley-on-Thames, RG9 2DRView on map(opens Google Maps in a new tab)
Salary
£25,272
Contract
Permanent
Hours
Not specified
Closing date
4 October 2026
17 days leftJob description
Band 2 Receptionist - Townlands Memorial Hospital This is a part-time post for 15 hours per week (Thursdays and Fridays). This post is based at Townla...
- Provide a professional and welcoming reception service for patients, visitors, and staff.
- Answer telephone calls, respond to enquiries, and direct calls to the appropriate team members.
- Book, amend, and cancel patient appointments using electronic patient record (EPR) systems.
- Register and check in patients, ensuring demographic information is accurate and up-to-date.
- Prepare and maintain accurate patient records and clinic documentation.
- Liaise with clinical teams, medical secretaries, and other departments to support the smooth running of clinics.
- Arrange follow-up appointments where required.
- Respond to patient enquiries and provide information on clinic waiting times and appointments.
- Ensure patient information is handled confidentially and in line with data protection requirements.
- Support a safe, clean, and efficient clinical environment by following Trust policies and procedures.
- Work collaboratively with colleagues to deliver an excellent patient experience while meeting service deadlines.
Henley-on-Thames sits on the River Thames and is served by great road and rail links to London, Oxford, and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Henley-on-Thames is a wonderful place to live, work, and play and provides excellent facilities for families, including some of the best state and private schools in the UK.
The CQC rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.
Our Trust "CARE" values: Compassionate, Aspirational, Resourceful, Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.
Experience/Skills
Essential: - Excellent IT skills; - Work as part of a team; - Previous Customer care
Desirable: - Previous NHS experience; - GPAS/EPR Experience
Qualifications
Essential: - Secondary school education
Desirable: - English GCSE or equivalent
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
17 September 2026
Last checked
17 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
Explore related