Receptionist
SSP Health
Tyldesley, M29 8AX · MANCHESTER, M46 0LE
Salary
£12.71
Contract
Permanent
Hours
Not specified
Closing date
7 September 2026
7 days left
Job description
We are looking to appoint a Receptionist/Administrator to join our busy GP practice, who will be the first point of contact for arranging patient clin...
GENERAL ADMINISTRATION
Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
- Processing and distributing incoming and outgoing mail
- Filing and retrieving paperwork
- Computer data entrydata allocation and collation; processing and recording information in accordance with practice procedures
- Providing clerical assistance to practice staff as required, including worddata processing, filing, photocopying, and scanning
- Ordering and monitoring of stationery and other supplies
- Cover sickness and annual leave and work reasonable overtime when required
- Perform any other relevant and reasonable duties that may be requested by your team, practice manager or partners.
- Undertake statutory and mandatory training as required.
- Book/edit/cancel appointments and recalls ensuring sufficient information is recorded to retrieve medical record.
- Monitor effectiveness of the system and report any problems or variations required.
- Deal with home visit requests, carefully noting all details
- Arrange transport to hospital appointments for housebound patients
- Ensure that all records are accurately compiled in advance for each consulting session.
- Retrieve and refile records as required, ensuring that strict alphabetical order is adhered to.
- Ensure correspondence, reports, results, etc are filed in correct record.
- Ensure records are kept neat and tidy and in good repair with all necessary information recorded correctly on the outer cover.
Your regular duties in this role will be dealing with telephone, face to face and electronic enquiries, booking and/or amending patient appointments and home visits, contacting patients to provide information from the clinical team and assisting patients to access our services and those available in the wider community.
This role is ideal for someone who is highly organised and an effective communicator who can provide a professional and warm welcome to our patients, ensuring every contact is of the highest quality.
IT skills are essential, as you will be regularly creating searches, data input and monitoring our achievements and progress against national, local, and internal targets.
MAIN DUTIES OF THE ROLE
GENERAL ADMINISTRATION
- Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
- Processing and distributing incoming and outgoing mail
- Filing and retrieving paperwork
- Computer data entrydata allocation and collation; processing and recording information in accordance with practice procedures
- Providing clerical assistance to practice staff as required, including worddata processing, filing, photocopying, and scanning
- Ordering and monitoring of stationery and other supplies
- Cover sickness and annual leave and work reasonable overtime when required, including some weekends.
- Perform any other relevant and reasonable duties that may be requested by your team, practice manager or partners.
- Undertake statutory and mandatory training as required.
APPOINTMENT SYSTEM MANAGEMENT
- Book and edit and cancel appointments and recalls ensuring sufficient information is recorded to retrieve medical record.
- Monitor effectiveness of the system and report any problems or variations required.
- Deal with home visit requests, carefully noting all details
- Arrange transport to hospital appointments for housebound patients
MEDICAL RECORDS MANAGEMENT
- Ensure that all records are accurately compiled in advance for each consulting session.
- Retrieve and refile records as required, ensuring that strict alphabetical order is adhered to.
- Ensure correspondence, reports, results, etc., are filed in correct record.
- Ensure records are kept neat and tidy and in good repair with all necessary information recorded correctly on the outer cover.
CONSULTATION ROOM PREPARATIONS
- Clearing and re-stocking of consulting rooms as required
- Consulting rooms prepared in readiness for each consulting session.
- Rooms are checked at the end of each consulting session and left tidy and secure.
Other Job Responsibilities
CONFIDENTIALITY
SSP Health is a growing organisation including 40+ General Practices. We are leading specialists in GP lead surgeries and primary care. Our mission is to continue to evolve GP surgeries to meet the current and future needs of the communities in which we operate, to deliver outstanding clinical services, responsive to patient needs, encompassing a health and social care approach to enhance the quality of patients' lives.
Experience
Essential
- Experience of use of IT or technology
- Experience of handing calls
Desirable
- Experience of working in a GP practice
- Experience of working in general practice
- Experience of working on EMIS
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
17 August 2026
Last checked
19 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
Explore related