Receptionist
Jubilee Gardens Medical Centre
Southall, UB1 2TJ
Salary
Negotiable
Contract
Permanent
Hours
Not specified
Closing date
7 September 2026
7 days left
Job description
Jubilee Gardens Medical Centre is looking for a part-time Receptionist to join our friendly team. The successful applicant will be enthusiastic and co...
The role is patient focussed and you will carry out a variety of roles including:
- Booking appointments and dealing with patient inquiries over the phone and face-to-face.
- Scanning, filing and other administrative duties.
- Processing prescription requests.
- Signposting patients to the correct service etc.
You will work alongside a team of receptionists to ensure that all processes are carried out to a high standard.
Job Description Receptionist
Job Title: Receptionist
Responsible to: Practice Manager/Reception Manager
Job Purpose: To ensure that the reception area of the Practice runs smoothly, provides a high level of service to patients, doctors, nurses and other members of the Practice team
Duties and Responsibilities
Telephone Duties
1. Making appointments
2. Prescription requests
3. Giving out results where appropriate
4. Ambulance transport bookings
5. Deal with Home visit requests
6. Deal with general enquiries
7. Contacting other providers
Reception Duties
8. Register new patients and temporary residents
9. Greet and direct patients and visitors
10. Booking appointments
11. Handing out prescriptions
12. Ensure outstanding queries are explained and handed over to next shift, as necessary
13. Respond to needs of our clinical team during surgery
14. Collect fees from patients for providing non-NHS services
15. Deal with general enquiries and complaints
16. Filing medical notes
Prescriptions
17. Dealing with requests for repeat prescriptions
18. Raising prescriptions as per Practice protocols
19. Dealing with queries relating to repeat prescriptions
General
20. Input and extract information from Practice computer system
21. Observe health and safety guidelines at all times
22. General housekeeping (e.g. keeping reception and waiting areas tidy)
23. Maintain Confidentiality at all times
24. To participate and continue Personal Development
25. To observe Equality & Diversity guidelines at all times
26. To treat all patients, colleagues and visitors with Dignity and Respect at all times.
27. Any other reasonable duties as necessary
We are a long-established GP practice with approximately 7,800 patients, committed to providing excellent patient care. As part of our team, you will have the opportunity to work in a supportive and professional environment.
We use the SystmOne clinical computer system, and full training will be provided for the right candidate. We are looking for someone who is enthusiastic, motivated, and ready to contribute to the wellbeing of our patients.
Qualifications
Essential
- GCSE grade A to C in English and Maths
Experience
Essential
- Experience of working within a reception/administration team. Experience of dealing with the general public (Face to Face and over the telephone) Excellent telephone manner Confident with IT systems
Desirable
- Experience of working within NHS / GP surgery Experience of working with clinical systems
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
24 August 2026
Last checked
26 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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