Receptionist

Answering phones and booking and cancelling appointments

Booking patients in on arrival or directing patients to the

check-in kiosk

Actioning repeat prescription requests and prescription

enquiries

Ensuring all referral PNs are done by end of working day

Actioning patient enquiries and patient notes on EMISWeb

Job Description Reception

Cherry Medical Practice

In this post you will be expected to perform and be

competent in the following tasks as part of your daily duties.

Answering phones and booking/cancelling appointments

Booking patients in on arrival or directing patients to the

check-in kiosk

Actioning repeat prescription requests and prescription

enquiries

Ensuring all referral PNs are done by end of working day

Actioning patient enquiries and patient notes on EMISWeb*

Attendance at compulsory training eg Basic Life Support

training, Safeguarding training

Completion of all mandatory training and keeping own

training log up to date.

Participation in appraisal and professional development

Using the Docman system for scanning correspondence and

actioning tasks

Opening and actioning incoming mail daily

Actioning DNAs as per the practice policy

Emailing documents as required

Confidential shredding of documents

Registering patients for Patient Access

Registering new patients to the practice and booking the

patient a new pt registration appointment

Responsibility for contacting patients for reviews and

chronic disease recall registers

GDPR competence

Child and Adult safeguarding awareness and compliance

Duty to report any Safeguarding concerns

Completion of Bridge referrals or Adult Safeguarding form

where necessary

Competency at actioning 2-week cancer referrals

Adhering to staff policies on mobile phone use while at

work, consumption of food, correct uniform etc

Training will be provided in the use of these computerised

clinical systems where required.

Cherry Medical Practice is a General Practice Partnership

open to all patients living within our Practice boundary with a M28 or M38

postcode. We work in partnership with our patients and our Patient

Participation Group to provide medical care for our patients. We are an active

member of the Walkden and Little Hulton Primary Care Network. We work as part

of the Greater Manchester Integrated Care Board.

We are a team comprised of two female GPs, a practice

nurse , one healthcare assistant, one practice manager, one reception manager

and three receptionists and one care coordinatoor. We also currently have three

pharmacists working with the practice who review patient medications.

Experience