Orthotics Appointments Officer
Frimley Health NHS Foundation Trust
Fleet, GU51 4LZ
Salary
£13,553 to £14,425
Contract
Permanent
Hours
Not specified
Closing date
8 September 2026
6 days left
Job description
We are seeking a motivated and organised individual to provide high-quality administrative support to our Orthotics service. In this busy and patient-...
- Provide administrative service to the Orthotics services at Frimley Health Foundation Trust.
- To liaise with patients both face-to-face, by written communication and by telephone
- To provide a cross site service for the booking of Orthotics appointments
- To be responsible for managing clinicians' diary templates
- To make sure that all new patients are registered
- To update patient information on systems, as and when required to ensure timely accurate data. To book new and follow up appointments in line with the Trust Access policy, ensuring patient choice and optimal use of staff diaries /clinics
- To act as first point of contact for all patients and staff
- To liaise with other departments to ensure seamless patient care.
- To maintain an exemplary standard of customer care and patient confidentiality.
- To arrange patient transport when necessary
- Assist in the ordering of appliances for patients using the appropriate ordering system. Check in goods from Suppliers against Delivery Note and appoint the patient.
Visa Sponsorship: This position is not eligiblefor Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Frimley Health Trust benefits on Vimeo
Skills
Essential
- Good organisational skills
- Ability to work single-handedly with individuals and groups
- Effective written and oral communication skills
- Working knowledge of an electronic appointment booking system.
- Working knowledge of an electronic ordering system.
Desirable
- Working knowledge of EPIC system.
Qualifications
Essential
- GCSE English and Maths pass or equivalent.
- Customer care training.
Desirable
- NVQ Level 3 in relevant areas.
Experience
Essential
- HCA or equivalent experience.
- Experience of team and independent working.
- Relevant practical work experience related to this post e.g. relevant secretarial / administration.
Desirable
- Previous work in Orthotics admin.
- Experience of using EPROC (Procurement ordering system)
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
2 September 2026
Last checked
2 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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