Receptionist (CAT Team 3A Urology)
Royal Berkshire NHS Foundation Trust
Reading, RG1 5AN
Salary
£25,272
Contract
Permanent
Hours
Not specified
Closing date
6 September 2026
6 days left
Job description
Band 2 Receptionist (CAT Team 3A - Urology) The post holder will be responsible for delivering an effective and efficient support service in the Urolo...
- Welcoming patients into the department as the first point of call for patients attending their appointments.
- Work closely with the wider CAT and clinical team.
- Use GPAS and EPR to check in patients and update records as required.
- Monitor patients arriving on patient transport and make changes where required.
- Any discrepancy in the patient's appointment must be amended and the patient informed of any changes, e.g. transport patients.
- All documents required for the clinics are complete and available for the start of the clinics and take appropriate remedial action if not.
- Greet patients in a courteous and appropriate manner.
- To notify nursing staff of any appointment changes.
- Book DNA appointments and arranging appointments where applicable for patients before they leave the department.
Reading sits on the river Thames and is served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work and play and provides excellent facilities for families, including some of the best state and private schools in the UK.
The CQC rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.
Our Trust "CARE" values:Compassionate, Aspirational, Resourceful, Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.
Education / Qualifications
Essential
- GCSE or an equivalent qualification in English and Maths
Experience
Essential
- Reception experience within a customer service setting
- Experience of administrative systems and processes
Skills, Knowledge and Abilities
Essential
- Good organisational and multitasking skills
- Ability to follow instructions, guidelines and process.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
27 August 2026
Last checked
31 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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