Receptionist
Borough Green Medical Practice
Sevenoaks, TN15 8RQ
Salary
£12.50
Contract
Permanent
Hours
Not specified
Closing date
4 September 2026
4 days left
In plain English
What this job actually involves
You'll be the first person patients meet when they visit the doctor, making them feel welcome and helping them with appointments and forms. You'll work with the clinical team to make sure everything runs smoothly. This job suits someone who's friendly, organised and good with people.
What you'll need
- You'll need GCSEs in English and Maths (grade A to C).
- You'll need to be able to work well with a team and be patient with people.
- You'll need to be able to use digital systems for scheduling and patient management.
- Previous experience in a healthcare setting is not essential, but it's desirable.
- You'll need to be able to manage multiple tasks efficiently.
How to boost your chances
- Make sure you're familiar with digital systems and have a basic understanding of how they work.
- Practice your communication skills by volunteering or working in a customer-facing role.
- Consider taking a course to improve your organisational skills.
- Be prepared to learn about the practice and its services during training.
- Highlight your transferable skills, such as working in a team or dealing with customers.
Written by AI to help you understand this advert in plain English. It can get things wrong — always check the original advert before you apply.
Job description
We are looking for a friendly, positive individual with a can-do attitude who can work effectively as part of our team. We need someone who has a calm...
- Patient Interaction:Greet patients warmly and manage check-ins, ensuring they feel welcome and informed about their appointments.
- Appointment Management:Efficiently schedule and manage appointments using our digital systems, ensuring optimal use of clinician time.
- Communication:Handle phone calls and emails, providing information and directing queries to the appropriate team members.
- Support:Assist patients with completing necessary forms, especially those who may not have internet access.
- Coordination:Work closely with the clinical team to ensure smooth patient flow and manage any urgent requests
- Excellent communication and interpersonal skills.
- Proficiency in using digital systems for scheduling and patient management.
- Empathy and patience in dealing with a diverse patient population.
- Strong organisational skills and the ability to manage multiple tasks efficiently.
- Previous experience in a healthcare setting is desirable but not essential.
Situated in a desirable semi-rural location in Kent, our practice is both a dispensing and training facility with additional services such as Minor Surgery, ENT, Vasectomies, Admin team and Gynaecology Clinics. Our team is committed to delivering high-quality, patient-centred care, and you will play a crucial role in providing exceptional Reception support and be our patients first point of contact. We take pride in our professional and caring approach to supporting our patients and the local community
Qualifications
Essential
- GCSE grade A to C in English and Maths
Desirable
- Previous Reception experience but not essential as full training will be provided.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
14 August 2026
Last checked
18 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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