Receptionist (Bank)
Warmdene Surgery
Brighton, BN1 8DD
Salary
£12.82
Contract
Bank
Hours
Not specified
Closing date
6 September 2026
6 days left
Job description
This is an exciting opportunity to work as a receptionist at a GP practice covering sessions for scheduled holidays, sickness and other adhoc requests...
We are looking for a positive and enthusiastic
receptionist to join our established and hard working team. The role requires someone who is diligent,
friendly and capable, someone who is self motivated, a good communicator and always
striving for the best for the patients.
Ideally the candidate will have experience of working
in a reception environment within a healthcare setting but this is not essential as on-the-job training will be provided. Exceptional candidates
without healthcare experience but with a strong and relevant background
will also be considered.
JOB TITLE: Receptionist
REPORTS TO: Practice Manager
HOURS: Morning sessions run from 07:45am until 12:45pm and afternoon sessions run from 13:45pm until 18:45pm.
The purpose of the role is to
- Offer
general assistance to the Practice team and project a positive and
friendly image to patients and other visitors, either in person or via the
telephone
- Receive
assist and direct patients in accessing the appropriate appointments, service or
healthcare professional in a courteous, efficient and effective way
- Undertake
a variety of administrative duties to assist in the smooth running of the
Practice including the provision of clerical support to clinical staff and
other members of the Practice team
- Facilitate
effective communication between patients, members the primary health care
team, secondary care and other associated healthcare agencies
Duties and Responsibilities
The duties and
responsibilities to be undertaken by members of the Practice reception
team are defined in the job description and may be varied from time to time under the direction of the Practice Manager, dependent on current and evolving practice workload and
staffing levels.
We have a team of 9 part-time receptionists plus additional bank staff supporting a team of 6 doctors, 4 nurses/assistants and 2 phlebotomists. We are always striving to deliver the best possible health services for our patients.
Our site at Warmdene Surgery is situated just
two minutes off the main A27, offering bright and modern facilities with free
parking and good public transport options. We use the EMIS web clinical
system.
Qualifications
Essential
- Minimum GCSE Grade A to C in English and Maths. IT Literate including Outlook & Word. Excellent communication skills (verbal and written) with ability to deal confidently with patients from all backgrounds.
Experience
Essential
- Prioritisation of workload and being able to self-manage.
- Ability to work without direct supervision and determine own workload priorities and where appropriate make safe and suitable decisions.
- Able to investigate problems and implement corrective actions. Working with confidential, sensitive information
Desirable
- Previous experience of working as a receptionist in a healthcare setting.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
19 August 2026
Last checked
21 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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