Reception Supervisor
East Sussex Healthcare NHS Trust
St Leonards On Sea, TN37 7RDView on map(opens Google Maps in a new tab)
Salary
£28,392 to £31,157
Contract
Permanent
Hours
Not specified
Closing date
12 October 2026
13 days leftJob description
We are seeking a motivated and highly organised Reception Supervisor to lead our Reception team within a busy hospital environment. The post is full t...
You will oversee the day to day running of the reception area, supported by the Reception Manager who works cross site. You will support a team of receptionists and ensure that high standards of customer service and operational efficiency are consistently maintained.
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.
In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.
There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.
Statement on the Use of AI
We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.
Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.
We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.
Qualifications
Essential
- Educated to GCSE (or equivalent) to include English and Maths Grade C or above.
- NVQ3 admin or proven equivalent experience.
- Computer literate with ability to undertake additional training on departmental IT and manual systems
- Evidence of continued professional development to NVQ4 / diploma equivalent to include training and/ or proven experience in :
- Computerised and manual patient records systems
- Staff supervision & training
- Customer care
- Patient confidentiality and Data Protection
Desirable: - Additional relevant qualifications e.g. IT, risk assessment
Experience
Essential
- Significant previous experience in an Administration working environment
- Experience of supervising administration staff
- Managing conflict in the workplace
- Experience and understanding of a PAS system
- Experience and thorough working knowledge of Oasis and the Clinics for OPD
- Working to tight deadlines and prioritising workload
- Customer care skills and experience in the NHS
- Good working knowledge of Microsoft Office, especially Word and Excel.
- Understanding of information governance issues and Datix reporting
- Awareness of patient confidentiality and data protection issues.
Desirable: - Managing rotas for groups of staff; - Experience of dealing with PALS, Complaints and Datix incidents; - Experience of recruitment and selection of staff
Skills
Essential
- Good interpersonal skills, effective communication with patients and colleagues at all levels within the organisation
- Ability to work on own initiative and as part of a team and motivate staff.
- Able to work calmly in a pressurised environment
- Ability to prioritise workload, deal with interruptions
- Good organisational skills
- Demonstrate an understanding of the Trust core values.
Desirable: - Shown willingness to plan and adapt to change; - Ability to prioritise conflicting issues and make decisions.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
28 September 2026
Last checked
29 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
Similar roles
Explore related