Quality Compliance Officer

• Lead and coordinate the Trust's CQC selfassessment process, providing a clear and accurate view of regulatory compliance.
• Lead the planning and delivery of unannounced Quality Accreditation Assessment (QAA) visits, supporting the Trust's quality assurance programme.
• Act as an advocate for continuous improvement, supporting action plans arising from QA assessments to help sustain the Trust's CQC Outstanding rating.
• Serve as a specialist resource for regulation and quality compliance, supporting the Trust's preparation and ongoing readiness for CQC activity.
• Provide quality monitoring, analysis and reporting as part of the Clinical Governance team, supporting the Chief Nurse and senior leadership.
• Ensure documentary evidence is robust, up to date and aligned with the Trust's Quality Strategy and annual Quality Accounts.
• Oversee quarterly divisional reports to the Quality & Risk Management Group (QRMG), Health & Safety Committee and Harm Free Care Panel escalating key themes and exceptions to the subboard Quality & Risk Committee Monthly.

Essential

• *Degree-level qualification or equivalent specialist knowledge, supported by significant post-qualification experience.
• *Evidence of continuing professional development
• *Line management qualification to at least Level 5 Diploma or equivalent
• *Trained to RSA Level 3 typing skills or equivalent experience

Desirable

• Teaching / training qualification

Essential

• *Aware of what quality of care and good clinical governance mean in practice.
• *Experience of operating in a management / leadership role in the NHS.
• *Demonstrates that the patient is centre to all practice and has a priority to get it right for every patient every time.
• *Ability to deal with complex and sensitive issues.
• *Experience of quality assurance processes and reporting
• *Evidence of ability to work outside of traditional professional boundaries
• *Demonstrates effective Leadership skills
• *Experience of supervision of staff
• *Specialist knowledge in CQC regulatory requirements and Fundamental Standards, quality compliance, governance, project management and staff management, acquired through postgraduate diploma-level study or an equivalent combination of advanced training, professional development and substantial practical experience.
• *Excellent written & oral communication skills, with high standards regards attention to detail.
• *Able to form and maintain professional relationships with all members of the multi professional team
• *Evidence of Project Management success and introducing new ideas, ensuring sustainability.
• *Ability to articulate NHS priorities and how these could translate into practice.
• *Computer literate and experience of database management, outlook, power point, word and excel.
• *Ability to write a comprehensive report for all audiences including Board level.
• *Effective influencing and persuasive skills
• *Effective problem-solving skills (in order to be able to respond independently to unexpected situations)
• *Ability to deal with complex time critical situations
• *Good team worker with effective interpersonal skills
• *Able to work autonomously and have the confidence to make decisions

Desirable

• *Knowledge of assurance & risk management
• *Experience of how to effect cultural and behavioural change

Essential

• As well as being able to demonstrate examples of how they work in a way that is consistent with our values of compassion, excellence and collaboration the successful candidate will be able to clearly demonstrate a commitment to driving culture change through equality, diversity and inclusion.
• *Can demonstrate an innovative, flexible and adaptable approach
• *Has realistic knowledge of personal strengths and areas for development