Primary Care Network (PCN) Pharmacy Technician
Norfolk Primary Care C.I.C.
Norwich, NR5 0GBView on map(opens Google Maps in a new tab)
Salary
Negotiable
Contract
Permanent
Hours
Not specified
Closing date
31 October 2026
11 days leftJob description
Unfortunately NPC does not hold a license for Visa Sponsorship and cannot progress any applications for candidates without the right to work in the UK...
An exciting opportunity has arisen
to join Norfolk Primary Care, working as a Pharmacy Technician across a Primary
Care Network in Norwich.
As a pharmacy technician you will
work alongside our Clinical Pharmacists as a key member of the GP practice
teams, contributing to prescribing of the highest quality, safety and value,
supporting medicines optimisation and prescribing processes.
You will provide support to our GPs, Pharmacists, other
clinical staff and reception teams, co-ordinating discharge summaries and
medication reviews, playing a central role in repeat prescribing processes,
liaising with our patients, carers, hospital and community pharmacies,
responding to medication queries and updating medical records.
To be part of the West Norwich Primary Care Network (PCN),
working as a key member within the GP practice teams, contributing to
prescribing of the highest quality, safety and value and supporting medicines
optimisation.
Reporting to a Clinical Pharmacist, the post holder will
provide support to the GPs, Pharmacists, Dispensers, other clinical staff and
reception teams to co-ordinate discharge summaries, medication reviews and
ensure the safe prescribing of medication. The post holder will support the
development of a safe, cost effective, efficient practice repeat prescribing
system through reviewing, improving and implementing medicines management
processes.
Your core role in the GP practices will cover
responsibilities in clinical, and technical and administrative areas.
Undertaking patient facing and patient supporting roles
to ensure effective medicines use, through shared decision-making conversations
with patients.
Carrying out medicines optimisation tasks including
effective medicine administration (e.g. checking inhaler technique), supporting
medication reviews and medicines reconciliation. Where required, utilise
consultation skills to work in partnership with patients to ensure they use
their medicines effectively.
As determined by the PCN practices, supporting
medication reviews and medicines reconciliation for new care home patients and
synchronising medicines for patient transfers between care settings, linking
with local community pharmacists, and referring to the pharmacist for
structured medication reviews.
Providing specialist expertise, where competent, to
address both the public health and social care needs of patients, including
lifestyle advice, service information, and help in tackling local health
inequalities.
Taking a central role in the clinical aspects of shared
care protocols and liaising with specialist pharmacists for more complex
patients.
Supporting initiatives for antimicrobial stewardship to
reduce inappropriate antibiotic prescribing.
Support the Clinical Pharmacist in SMRs i.e. organise
necessary monitoring test prior to SMR
Manage shared care protocols and liaise with Clinical
Pharmacists for more complex patients
Working with the GP practice multi-disciplinary team to
ensure efficient medicines optimisation, including implementing efficient
ordering and return processes and reducing wastage.
Providing training and support on the legal, safe and
secure handling of medicines, including the implementation of the Electronic
Prescription Service (EPS) and electronic Repeat Dispensing (eRD)
Developing relationships with other pharmacy
technicians, pharmacists and members of the multi-disciplinary team to support
integration of the pharmacy team across health and social care including
primary care, community pharmacy, secondary care and mental health.
Supervising practice reception teams in sorting and
streaming general prescription requests, so as to allow GPs and clinical
pharmacists to review the more clinically complex requests.
The role will also require pharmacy technicians to support
the implementation of national prescribing policies and guidance within GP
practices, care homes and other primary care settings. This will be achieved
through undertaking clinical audits (e.g. use of antibiotics), supporting
quality improvement measures and contributing to the Quality and Outcomes
Framework and enhanced services. In addition, pharmacy technicians will assist
in the delivery of medicines optimisation incentive schemes (e.g. medicines
switches) and patient safety audits.
Training requirements
Pharmacy technicians are registered healthcare
professionals, who have been undertaking clinical and technical roles in
hospitals, community and primary care. Their initial 2-year training is
mandated by the General Pharmaceutical Council (GPhC), which specifies criteria
to register as a pharmacy technician and this covers the education, training
and experience requirements.
The role may require travel between GP practice sites within
the PCN area.
Norfolk Primary Care Ltd is a Community Interest Company. It was established to:
- Support and strengthen primary care and to promote and assist practices to improve quality by working with and on behalf of primary care in Norfolk.
- Help with challenges identified by practices workload, GP recruitment, sharing best practice.
- Recognise the changing nature of primary care and assist to ensure that the right level of service is provided to address the needs of the local population.
- Provide benefit to patients of primary care, the clinicians and administrators who work in it and practice organisations in Norfolk.
- Work within health systems to provide patient care in innovative and solution-focused ways.
- We offer successful candidates a supportive working environment, competitive salary, excellent working conditions and the benefits of the NHS pension scheme. Other benefits include access to NHS discounts and discounted First Bus travel.
If you are interested in working in an organisation committed to a culture of professionalism, growth, integrity, positivity and kindness then we would love to hear from you.
Experience
Essential
- Experience of working as a qualified, registered pharmacy technician in a patient facing role e.g. primary care, community or hospital pharmacy
- Experience of working with I.T systems i.e. Microsoft Office and or Clinical Systems
- Experience of following set procedures and protocols and working to quality standards
- Experience of working in a busy environment and meeting deadlines
Desirable
- Understanding of the implications of national priorities for the team and service
- An appreciation of the nature of GPs and general practice. An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for improving prescribing
- Experience and an awareness of common acute and long-term conditions that are likely to be seen in general practice
Qualifications
Essential
- Completion of or be enrolled in, be undertaking or be prepared to start an approved 18-month training pathway (e.g. Primary care pharmacy educational pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH)).
- Self-development through continuous professional development activity
- BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
- Registered with the General Pharmaceutical Council
Desirable: - Registration with the Association of Pharmacy Technicians
Training
Essential
- To be eligible for this post candidates must have completed or be enrolled in, be undertaking or be prepared to start an approved 18-month training pathway (e.g. Primary care pharmacy educational pathway (PCPEP)) Pharmacy technicians must be registered with the General Pharmaceutical Council. Entry to the PCPEP programme will include the option for an accreditation of Prior Learning (APEL) process.
Skills & Abilities
Essential
- Ability to communicate complex and sensitive information effectively with people at all levels by telephone, email and face to face
- Ability to follow legal, ethical, professional and organisational policies/procedures and codes of conduct
- Excellent interpersonal, influencing and negotiation skills organisation skills with the ability to constructively challenge the view and practices of managers and clinicians
- Ability to work under pressure and to meet deadlines
- Good IT skills
- Ability to maintain confidentiality
- Ability to use own initiative, discretion and sensitivity
- Has attention to detail, able to work accurately, identifying errors quickly and easily
Desirable
- Ability to plan, manage, monitor, advise and review general medicine optimisation issues in core areas for long term conditions
- Full driving license
- Able to analyse and interpret prescribing data
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
7 October 2026
Last checked
8 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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