Primary Care General Assistant

• Welcoming patients and checking them in for appointments.
• Answering phone calls, managing inquiries, and booking appointments.
• Managing the patient waiting area and maintaining a professional environment.

• Processing patient registrations, referrals, and medical records.
• Handling incoming clinical post, emails, and electronic tasks.
• Utilizing medical software (e.g., EMIS Web, SystmOne) to update patient files.
• Liaising with hospitals, pharmacies, and external healthcare providers.

• Performing venepuncture for adult only patients.
• Correctly labelling, logging, and prepping blood samples for laboratory transport.
• Maintaining clinical hygiene, infection control, and strict safety standards.
• Managing clinic stock levels for phlebotomy consumables and other practice consumables
• Monitoring & recording of water temperatures and clinical fridge temperatures

• Welcoming patients and checking them in for appointments.
• Answering phone calls, managing inquiries, and booking appointments.
• Managing the patient waiting area and maintaining a professional environment.

• Processing patient registrations, referrals, and medical records.
• Handling incoming clinical post, emails, and electronic tasks.
• Utilizing medical software (e.g., EMIS Web, SystmOne) to update patient files.
• Liaising with hospitals, pharmacies, and external healthcare providers.

• Performing venepuncture (blood draws) for adult and/or pediatric patients.
• Correctly labeling, logging, and prepping blood samples for laboratory transport.
• Maintaining clinical hygiene, infection control, and strict safety standards.
• Managing clinic stock levels for phlebotomy consumables.

Essential

• Educated to GCSE level minimum
• Certified and well experienced in Phlebotomy (Venepuncture).
• Fully understanding of Infection, Prevention& Control (IPC).
• Certificates of qualification and training will be required at interview.
• Exceptional communication skills and an empathetic patient manner.
• High level of administrative accuracy and attention to detail.
• Ability to multitask in a fast-paced medical environment.
• Strong IT literacy.

Desirable

• Qualified to NVQ level 2 in Health and Social Care
• Previous experience working within a GP practice or NHS environment.
• Proficiency with GP clinical systems .
• Knowledge of medical terminology and confidentiality protocols (GDPR).

Essential

• Experience of working within a nursing team
• Experience of a clinical environment

Desirable

• Experience of working in a GP practice