Practice Receptionist

Be able to offer general assistance to the practice team and

project a positive and friendly image to patients and other visitors, either in

person or via the telephone

Receive, assist and direct patients in accessing

the appropriate service or healthcare professional in a courteous, efficient

and effective way

Undertake a variety of administrative duties to

assist in the smooth running of the practice including the provision of clerical

support to clinical staff

Facilitate effective communication between

patients, members the primary health care team, secondary care and other

associated healthcare agencies

Job description attached

and maintaining security in accordance with practice protocols

for appointments, visits and telephone consultations and ensuring callers

are directed to the appropriate healthcare professional

outgoing) mail

ensuring accuracy of detail and prompt appropriate delivery

with practice guidelines

collation; processing and recording information in accordance with

practice procedures

requests from patients, other team member and associated healthcare

agencies and providers

We are a friendly team, that want to provide the best possible care for our patients.

You will be required to have a flexible approach and work as part of a team.

PLEASE COMPLETE AND RETURN THE ATTACHED APPLICATION FORM.

Qualifications

Desirable: - Previous Practice Experience; - Experience of Microsoft Office, including email