Practice Manager

As our Practice Manager, your primary focus is to ensure the smooth, efficient, and financially sound operation of the surgery, providing stable leadership to both our administrative and clinical teams.

As our Practice Manager, you will hold key accountability

for the strategic, financial, and operational success of the surgery. Working

closely with the GP Partners, you will manage a diverse multi-disciplinary

team, ensure robust Care Quality Commission (CQC) compliance, and drive

performance across the Quality and Outcomes Framework (QOF) and local enhanced

services.

SystmOne & IT Leadership: Direct the operational use of

TPP SystmOne and integrated tools like Ardens to maximize clinical data

accuracy, efficient scheduling, and QOF reporting.

Financial Management: Oversee practice budgets, maximize

income streams (including QOF, PCN funding, and enhanced services), manage

payroll, and analyse financial performance alongside the partners.

Human Resources: Lead, support, and develop the

administrative, reception, and clinical teams. Manage recruitment, appraisals,

rotas, and training schedules.

CQC Compliance & Governance: Act as the lead for

regulatory compliance, ensuring the practice meets all CQC standards, health

and safety regulations, and data protection policies (GDPR).

Strategic Planning: Collaborate with the Partners and our

local Primary Care Network (PCN) to adapt to NHS structural changes and

implement new service delivery models.

We are a thriving, forward-thinking training practice

proudly serving a diverse population of 12,000 patients. Governed by a stable

and dedicated partnership of 5 GP Partners and supported by 2 Salaried GPs

The Clinical Team: Alongside our GP Partners,

Salaried GPs, and Trainees, our clinical capacity is enhanced by an Advanced

Nurse Practitioner (ANP), a highly skilled team of 4 Practice Nurses, and a

Healthcare Assistant (HCA). Together, they manage chronic diseases, urgent

care, and preventative medicine.

of our daily operations, our dedicated admin and reception team manage patient

navigation, workflows, and secretarial support to ensure the practice runs

seamlessly.

We pride ourselves on maintaining a supportive,

collaborative, and inclusive working environment.

Our work ethic is defined by mutual respect, professional

excellence, and safe practice.

Experience

Desirable: - Experience preparing a practice for a successful CQC inspection.; - Knowledge of Ardens templates and local PCN collaborative working.