Practice Business Manager

The role is responsible for overseeing the general management of the practice, compliance, HR, finance, premises management, health and safety and IT. This will be supported by a new Operations Manager (currently being recruited to) and a Finance lead. We also have external support for our HR and finance functions.

The successful candidate will be able to demonstrate clear leadership, business management, strategic planning and high-level HR skills and experience.

a)

Oversee the

management of the practice, ensuring that staff achieve their primary

b)

Line management of

the management team.

c)

Oversee the HR

processes, including recruitment, relevant checks, contractual issues,

appraisals and staff performance.

d)

Workforce planning

to ensure a good skill mix with staff having the appropriate level of training

to enable them to carry out their individual roles and responsibilities

effectively.

e)

Ensure employment

law and legislation is adhered to.

f)

Liaise with the

Primary Care Network (PCN) and locality commissioners, attend meetings and

promote collaborative working.

g)

Provide support and

advice to the partnership and keep them updated on practice matters.

h)

Keep up to date

with developments and changes within primary care.

i)

Oversee payroll and pensions, liaise with the

provider, ensuring accurate reporting and submissions.

j)

Work closely with the Partners, accountant and

Finance lead on financial planning, budget setting and forecasting.

k)

Ensure the practice

explores all opportunities to maximise income and reduce expenditure.

l)

Ensure Quality and

Outcomes Framework (QOF) and commissioned service targets are met.

m)

Oversee the

significant event and complaints processes, in line with current legislation

and guidance.

n)

Manage contracts

and maintenance for services and equipment.

o)

Oversee the review

and update of all practice policies and procedures.

p)

Lead and coordinate

projects within the practice.

q)

Oversee the

management of the practice IT system, including compliance with the Data

Security Protection Toolkit (DSPT).

r)

Coordinate the

practice development plan and business continuity plan.

s)

Deal with the

preparation of business cases for new services and provide project management,

as required.

t)

Ensure on-going CQC

compliance.

u)

Ensure the practice

maintains compliance with its NHSE contractual obligations.

v)

Provide advice and

support to the staff and the partnership to ensure effective team working.

w)

Manage effective

communication, both internal and external and ensure the website and other

communication platforms are accurate and up to date.

x)

Facilitate

partners and practice meetings and maintain an up-to-date action

plan.

y)

Support the

management of the Patient Participation Group.

z)

Manage estates and

facilities, including health and safety aspects and risk assessments.

We have been

rated as good for all our CQC inspections, took the award for the best

undergraduate teaching experience for UCL medical students last year and have

4.1 stars on our Google Reviews.

We

have 3 GP Partners, 6 salaried GPs and a full nursing team. We are an approved

training practice with 6 GP trainers (including 3 GPs with senior Leadership

roles in the London Deanery) and we are active in our PCN and GP Federation.

There are excellent transport links, including Kings Cross-St Pancras and Euston mainline train stations, Farringdon and Angel tube station within a mile of the practice. Free on-site car-parking is also available.

Experience

Qualifications