Practice Administrator/Care Co-ordinator

• Scanning, summarising and coding of clinical correspondence. Following the practice protocol and using own initiative to highlight urgent actions to GPs where relevant.
• Summarising and management of medical records, including the use of the National Data Repository.
• Processing OOH reports, NHS 111 reports and admission & discharge information.
• Recording cervical screening and bowel screening results within SystmOne.
• Supporting the nursing team with some of the admin functions in relation to the Cervical Screening Management Service.
• Recording vaccination history within SystmOne.
• Processing GP2GP transfers, entering any missing allergies/read codes as necessary.
• Processing GP insurance reports, ensuring the correct invoice is generated and fees paid in advance.
• Processing Subject Access Requests in strict accordance with the practices protocol making sure these are done in a timely manner and entered onto the spreadsheet.
• Processing requests for non-NHS work, ensuring correct consent, raising invoices, advising on the fee and entering on the spreadsheet.
• There will be minimal patient contact, taking messages and dealing with appropriate queries, ensuring data entered into patients notes is accurate and relevant.

Essential

• An experienced administrator, with excellent IT, time management and organisational skills.
• SystmOne experience is desirable.
• Ability to communicate effectively with colleagues and patients, working in a confidential and discreet manner.
• We are looking for someone who can actively encourage our patients to engage with the practice to assist with medical student training.
• Ability to multi-task, work efficiently and maintain a high level of attention to detail, when under pressure.
• Ability to work as part of a multi-disciplinary team, as well as independently.
• Primary care experience is desirable but not essential.
• Experience in medical terminology or clinical coding would be desirable.
• Some flexibility is required as you will sometimes need to work additional or alternative hours to cover for colleagues.