Practice Administration Coordinator
Walkden Medical Centre
Manchester, M28 3ATView on map(opens Google Maps in a new tab)
Salary
Negotiable
Contract
Permanent
Hours
Not specified
Closing date
28 September 2026
14 days leftJob description
To work closely with the Practice Manager, to provide a timely and responsive service for the implementation and maintenance of all business, administ...
To be responsible for the production of performance and quality standards within the practice. To manage data quality issues, providing advice and guidance to all practice staff in the use of the clinical system.
To act as practice administrator for the clinical system and as practice co-ordinator for IT Software or hardware issues, working closely ICB and Shared Services
The role also involves working in the back office, carrying out a range of clinical administration tasks to support the wider practice team and ensuring the smooth running of daily operations.
Ensure premises and equipment compliance with legal health and safety and infection control standards
Coordinate business continuity and apply risk management and mitigation Previous reception, administration and/or customer service experience is desirable, along with strong communication skills, the ability to work in a fast paced environment, and good organisation skills.
Walkden Medical Centre, a longestablished and welcoming GP practice in Worsley, Manchester, is seeking an motivated and proactive Practice Administration Coordinator to join our team.
In this pivotal role, you will work closely with the Practice Manager and wider team to deliver a timely, responsive and highquality administrative service. You will help ensure the smooth running of business, clinical and patient-facing operations, while contributing to a positive team culture and the ongoing development of the practice.
- Clinical Administration Support Carry out a range of back office clinical admin tasks to support the wider team and ensure smooth day to day operations.
- Clinical System Administration Act as the practice administrator for EMIS and coordinate IT software and hardware issues in collaboration with Shared Services..Assist with user access for EMIS, Docman, ICE and other digital platforms.
- Medical Notes Summarising and coding Medical notes summarising and coding in EMIS.
- Contract & Service Delivery Support Assist the Practice Manager with delivery of Direct, National and Local Enhanced Services, QoF, GP contract requirements and PCN indicators.
- Regulatory Compliance Support the Practice Manager in maintaining compliance with health and safety, infection control, CQC, GDPR and other NHS regulatory frameworks.
- Performance Auditing Produce performance audits for admin and reception teams to drive continuous improvement.
- Workflow & Inbox Oversight Oversee workflow processes and manage the shared practice email inbox.
- Premises & Maintenance Coordination Report and resolve premises maintenance issues and support scheduling for safety and compliance tasks.
Walkden Medical Centre has proudly served our community
since 1962 from our purpose-built premises near the town centre, with excellent
transport links making us easy to reach.
We're a friendly, well-supported practice with 4 GP
Partners, 3 Salaried GPs, 1 Advanced Nurse Practitioner, 2 Practice Nurses, 1 HCA and 1 Phlebotomist, all backed by an experienced and extremely supportive admin
and reception team.
We take real pride in delivering high-quality, compassionate
care and maintaining a positive, team-focused atmosphere. As an active member
of the Walkden & Little Hulton PCN, we work closely with neighbouring
practices and benefit from ARRS roles including 4 pharmacists, 2 pharmacy technicians, and 2 care
coordinators.
We're also an established teaching practice in partnership
with Manchester University, supporting GP trainees and medical students.
If you're looking to join a supportive, forward-thinking
practice that truly values every member of the team and is committed to
continuous development and great patient outcomes, wed love to hear from you.
Qualifications
Essential: - GCSE grade A to C in English and Maths; - Qualified to NVQ level 2
Desirable: - Formal qualification in IT (e.g. CLAIT, ECDL)
Experience
Essential
- Excellent customer service skills and able to deal with patients in a polite, professional and caring manner. You must have the ability to work as part of a team in a fast-paced environment, remain calm under pressure and be able to multi-task and show initiative. Excellent customer service skills with the ability to deal with patients in a polite, professional, and compassionate manner. The successful candidate will be able to work effectively as part of a multidisciplinary team within a busy GP practice, remaining calm under pressure, managing competing priorities, and demonstrating initiative when required. Strong communication and IT skills are essential, with previous experience of EMIS Web, Docman, and GP practice administrative systems being highly desirable. The role requires accuracy, attention to detail, and the ability to process clinical and administrative workflows efficiently while maintaining patient confidentiality at all times.
Desirable: - Experience of managing admin/reception teams and multidisciplinary services in a GP practice in the UK
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
14 September 2026
Last checked
14 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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