Portering Supervisor

Main Duties and Responsibilities

Responsible for the supervision of the Portering service within Walsall Healthcare NHS Trust and to organise relief cover during periods of staff absence to ensure the standard of Portering service is maintained.

To receive requests for Portering assistance and to delegate the staff required to carry out these duties.

The Portering Supervisor will liaise with the Facilities Manager and Senior Supervisor.

The Portering Supervisor will be responsible for ensuring IPDR & Mandatory Training is current and up to date.

Main Duties and Responsibilities

1.Assist the Facilities Manager & Senior Supervisor with the development of the service, ensuring that this is achieved within the confines of the budget.

2.Ensure that the requirements of the Health & Safety Act and all local rules and Policies/procedures that apply are implemented and followed.

3.Maintain records of all Portering staff attendance/absence, i.e. sickness, Annual leaves etc. and draws attention to any areas of concern relating to high levels of absence.

4.Check and counter sign weekly timesheets against work rotas and transfer this information onto the staff register.

5.To supervise the day-to-day operation of Portering requirement of the Hospital.

6.Deal with initial disciplinary and grievance matters in accordance with the Trusts Policy and procedures.

7.To undertake counselling of staff in accordance with the Trusts policy and Procedure.

8.To ensure staff are up to date with all mandatory training and to assist in the training/induction of staff.

9.Ensure all ad-hoc work is carried out in an efficient manner wherever possible.

10.Assist in the recruitment and selection of staff.

11.Undertake Portering duties.

12.Undertake daily checks of Medical gas levels, maintaining adequate stock levels and keeping record of all delivery notes.

13.To carry cardiac arrest bleep and Supervisors Mobile phone and respond in accordance with the Trust policies and procedures.

14.Report immediately, items for repair to 7500 and keep Facilities Manager informed on ongoing problems with equipment.

15.To liaise with other Supervisors/Managers in the Estates and Facilities Directorate to maintain an efficient service.

16.To ensure rotas and working hours are monitored and controlled within defined limits.

17.To follow all Standard Operating Procedures (SOPs).

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.

Qualifications

Knowledge and Experience

Skills and Aptitudes