Phlebotomy Supervisor
iPP Analytics Limited
Essex, SS14 3BYView on map(opens Google Maps in a new tab)
Salary
Negotiable
Contract
Permanent
Hours
Not specified
Closing date
11 October 2026
13 days leftJob description
We are looking to recruit a Band 4 Phlebotomy Supervisor to expand our team working across Basildon and Thurrock University Hospital, Southend Univers...
The Phlebotomy Supervisor is responsible for overseeing the day-to-day delivery of the Phlebotomy service, providing leadership, support and development to the team. The role manages staffing, rotas, training, performance and absence, while ensuring high standards of quality, safety and patient care. The postholder will monitor service performance, contribute to continuous improvement and deputise for and support the Phlebotomy Manager as required.
- Supervise the daily operation of the Phlebotomy service, ensuring appropriate staffing and professional standards.
- Supervise staff performance, sickness absence, appraisals, training, competencies and development.
- Coordinate rotas, annual leave, overtime and shift cover to meet service requirements.
- Maintain effective communication with staff, patients and internal and external service users.
- Maintain quality and safety documentation, including SOPs, risk assessments, COSHH assessments and audits.
- Monitor incidents, errors, complaints, KPIs and service performance, taking action to address areas of concern.Support recruitment, interviewing and induction of new Phlebotomy staff.
- Monitor stock, equipment and supplies to ensure continuity of service.
- Maintain patient confidentiality, infection control, cleanliness and safe working practices.
- Provide support to the Phlebotomy Management team and contribute to the continuous improvement of the service.
SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers and clinical researchers to deliver comprehensive pathology services.
We thrive in diverse environments, which is mirrored in our workforce, clients, customers, suppliers, communities, and partners. We believe that an inclusive workplace culture is essential for attracting and retaining talented individuals, and for building a sustainable, high-performing workforce.
Our staff are crucial to our mission of making a positive impact on healthcare. We foster a culture of continuous personal development, providing scientists and staff with the support and resources needed to acquire new skills and advance their careers through learning and development opportunities, coaching, and clear career pathways. We encourage an open and collaborative culture where leaders act as role models, facilitate two-way communication, engage transparently with staff and stakeholders, and actively seek feedback and suggestions.
Qualifications
Essential: - 3 GCSE 'O' levels or equivalent which must include English; - NVQ Level 3 or equivalent experience; - Phlebotomy qualification
Experience
Essential
- Substantial experience in phlebotomy
- Paediatric experience
- Domiciliary experience
- Previous experience and confidence using IT applications including Microsoft Office and Outlook
Skills & Knowledge
Essential
- Demonstrable customer service experience in a healthcare environment
- Ability to work under pressure
- Excellent written and spoken English Language skills
- Full UK driving licence and use of car for work
Desirable: - Previous hospital patient facing work; - Basic CPR and First Aid Knowledge and competency
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
28 September 2026
Last checked
28 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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