Phlebotomist/ Healthcare Assistant

As a key member of our nursing team, you will support the delivery of high-quality patient care within a busy and friendly GP practice. Your role will involve carrying out a range of clinical procedures, including phlebotomy, blood pressure monitoring, ECGs, vaccinations, wound care and urinalysis. You will also assist with long-term condition reviews, act as a chaperone when required, maintain accurate patient records, and undertake associated administrative tasks to support the smooth running of clinical services.

Working closely with experienced clinicians, you will contribute to providing safe, effective and patient-centred care while helping patients manage their health and wellbeing. This is a varied and rewarding role, providing an opportunity to use and maintain a broad range of healthcare assistant skills while making a real difference to the health of our local community.

Working under the direct

supervision of the Practice Nurse and in accordance with specific practice

guidelines and protocols, the post-holder will be responsible for assisting the

clinical team in the provision and delivery of safe and effective care to the

practice population. Responsible to the Partners for clinical issues and to the

Practice Manager for administrative issues.

The primary focus of this role is to provide a high-quality

phlebotomy service and support the nursing team in delivering safe, effective

patient care. In addition to core clinical duties, the post-holder may

undertake a range of Healthcare Assistant responsibilities appropriate to their

experience, training and competencies.

Clinical Duties

Under the supervision of the Practice Nurses and in accordance

With practice policies and protocols

Undertake phlebotomy procedures, ensuring patient identification

is checked and informed consent is obtained.

Perform clinical observations and investigations, including blood

pressure monitoring, ECGs, urinalysis, height and weight measurements, and INR

monitoring where competent.

Support the delivery of NHS Health Checks and other health

monitoring programmes.

Assist in the assessment and ongoing surveillance of patients'

health and wellbeing, escalating concerns to the appropriate clinician.

Undertake vaccinations and other clinical procedures appropriate

to training and competency.

Provide wound care and dressings in accordance with practice

protocols and level of competence

Act as a chaperone in accordance with practice policy.

Specimen Management

Ensure all specimens are correctly labelled, recorded, packaged

and prepared for collection.

Maintain safe and effective processes for specimen handling and

transportation.

Patient Records and Communication

Maintain accurate and contemporaneous patient records in

accordance with practice procedures.

Report significant patient concerns, abnormalities or clinical

issues promptly to the appropriate clinician.

Communicate effectively and professionally with patients, carers

and members of the wider healthcare team.

Infection Prevention, Health & Safety

Adhere to infection prevention and control procedures at all

times.

Safely dispose of sharps and clinical waste in line with current

regulations and practice policies.

Maintain a clean, safe and organised clinical environment.

Identify and report equipment faults, hazards or health and safety

concerns.

Stock and Equipment Management

Maintain stock levels in treatment and consulting rooms.

Monitor stock rotation and expiry dates.

Support vaccine management, including cold-chain storage

monitoring and recording.

Team Working and Professional Development

Work collaboratively with clinicians, administrative staff and

external healthcare professionals to support the delivery of high-quality

patient care.

Attend practice and team meetings as required.

Participate in training, appraisal and continuing professional

development activities.

Undertake other duties appropriate to the role, training and

competence, as reasonably requested by the Partners or Practice Manager.

Woodbury Surgery is a busy rural dispensing practice serving a growing patient population of approximately 5,400 patients. We are a high-performing, forward-thinking practice committed to providing high-quality healthcare and preventative services to our local community.

Patient care is at the heart of everything we do. We strive to deliver a responsive, compassionate and personalised service, ensuring that every patient receives the care and support they need. Our friendly and supportive team works collaboratively to maintain high clinical standards while creating a positive experience for both patients and staff.

As a valued member of our team, you will have the opportunity to contribute to a practice that is dedicated to continuous improvement, innovation and excellent patient care.

Qualifications

Experience

Qualities